In a significant move to upgrade passenger amenities and tackle overcrowding, the Northeast Frontier Railway (NFR) has launched state-of-the-art automatic ticket vending machines at two key stations in Assam.
A Leap Towards Digital Ticketing
The new automatic ticket-vending machines (ATVMs) are now fully operational at both New Haflong and Silchar railway stations. This initiative is a core part of the railway's strategy to enhance convenience for the thousands of passengers who use these stations daily.
These are not ordinary machines. Officials confirmed that the smart-card–based ATVMs are directly integrated with the unreserved ticketing system (UTS) server. They operate through user-friendly touchscreen kiosks, making the process intuitive and fast.
How This Benefits Commuters
The primary advantage of this new facility is the dramatic reduction in waiting time. Passengers no longer need to stand in long, time-consuming queues at manual counters to purchase their unreserved tickets.
This technological upgrade is expected to make a substantial difference during peak travel periods, significantly easing the rush-hour congestion that often plagues these stations. The move has been met with appreciation from local residents and regular commuters, who have described it as a much-needed and welcome modernization for the railway infrastructure in the region.
A Welcome Change for Assam's Travelers
The installation of these machines addresses a long-standing issue faced by daily travelers. By providing a quick and efficient self-service alternative, the Northeast Frontier Railway is not just reducing crowding but also improving the overall travel experience.
The positive response from the community underscores the importance of such digital interventions in public transport systems, setting a precedent for future upgrades across the network.
