The National Testing Agency (NTA) has acknowledged technical glitches faced by candidates in downloading NEET UG admit cards and processing exam fee refunds. The NTA assured that it is working diligently to resolve these issues.
Admit Card Downloading Problems
Several candidates reported difficulties in downloading their NEET UG admit cards from the official website. The NTA stated that the glitches were due to high traffic and server load. It advised candidates to keep trying and assured that the issue would be sorted soon.
Fee Refund Delays
Many candidates have also complained about delays in receiving refunds for exam fees. The NTA explained that the refund process is underway and urged candidates to be patient. It added that the refunds would be credited to the accounts of eligible candidates shortly.
NTA's Response
In an official statement, the NTA said, "We are aware of the issues faced by candidates regarding admit card download and fee refund. Our technical team is working round the clock to resolve them. We request candidates to remain calm and check the official website for updates."
Steps for Candidates
- Refresh the admit card download page if it does not load.
- Use a stable internet connection and try during non-peak hours.
- For fee refund queries, contact the NTA helpline or email support.
- Keep checking the official NEET UG website for the latest announcements.
The NTA has also suggested that candidates clear their browser cache and try using different browsers to avoid technical issues. It emphasized that all problems are being addressed on a priority basis.
Background
The NEET UG exam is one of the most competitive medical entrance exams in India, with over 16 lakh candidates appearing annually. The admit card is a crucial document that must be carried to the exam center. Any glitch in its download can cause anxiety among students and parents.
The NTA has faced criticism in the past for technical issues during exam registrations and result declarations. This time, it has promised to resolve the problems swiftly to ensure a smooth conduct of the exam.
Candidates are advised to stay updated through the official NTA website and avoid relying on unofficial sources for information.
