NEW DELHI: An Air India passenger allegedly smashed the inner pane of an aircraft window during a Chandigarh-Delhi flight on June 7. The incident occurred on flight AI1879 as the aircraft was preparing to land in Delhi.
In a statement, an Air India spokesperson said, "Flight AI1879 operating from Chandigarh to Delhi on 7 June landed safely at Delhi following an incident involving an unruly passenger during the flight. The cockpit crew followed the standard operating procedure and after issuing warnings to the passenger had reported the matter to the security team at Delhi airport."
"Safety of passengers, crew and the aircraft was never compromised at any point during the flight. The passenger was subsequently handed over to the security agencies on arrival. The incident has been duly reported to the regulator. Air India follows a zero-tolerance policy for behaviour that can impact the safety and security of passengers and staff," the statement added.
Incident Details
The flight was carrying passengers from Chandigarh to Delhi when the individual began acting disruptively. According to sources, the passenger deliberately struck the inner pane of the window, causing damage. Despite the disturbance, the crew managed to maintain order and ensure a safe landing.
Response and Safety Measures
Air India emphasized that safety protocols were strictly followed. The cockpit crew issued warnings to the passenger and alerted ground security. Upon landing, the individual was taken into custody by security agencies. The airline has filed a report with the Directorate General of Civil Aviation (DGCA).
This incident highlights the importance of passenger conduct on flights. Airlines have zero-tolerance policies for unruly behavior that threatens safety. Passengers are reminded to adhere to crew instructions and refrain from actions that could endanger themselves or others.
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