The Municipal Corporation of Gurgaon (MCG) has rolled out a revised water tariff structure, effective from April 1, 2024. The new rates introduce an annual increase of approximately 5% across residential, commercial, industrial, and institutional categories, as the civic body aims to enhance revenue and promote water conservation.
Revised Tariff Structure for Residential Consumers
Under the revised tariff for the period 2024-2027, domestic consumers in the residential category will pay Rs 3 per kilolitre for consumption up to 10 kilolitres in 2026. For usage between 10 and 20 kilolitres, the charge will be Rs 6 per kilolitre; for 20-30 kilolitres, it will be Rs 9.7; and for consumption above 30 kilolitres, the rate will be Rs 12.1 per kilolitre. In 2027, these rates will increase further to Rs 3.1, Rs 6.3, Rs 10.2, and Rs 12.7 per kilolitre, respectively.
Impact on Group Housing Societies and High-Consumption Households
The revised tariff is expected to significantly impact residents of group housing societies and households with high water consumption. Officials stated that the new rates are designed to make the water supply system financially sustainable while improving maintenance and operational efficiency. Residents have been urged to clear dues on time and avoid wastage of water.
Rates for Group Housing, Institutional, Industrial, and Commercial Categories
In the group housing society category, the rate in 2026 is Rs 6 per kilolitre for the first 20 kilolitres and Rs 12.1 for consumption above 20 kilolitres. In 2027, these rates will rise to Rs 6.3 and Rs 12.7, respectively. For institutional consumers, the rate in 2026 is Rs 12.1 per kilolitre, increasing to Rs 12.7 in 2027. Industrial and commercial categories will see rates of Rs 18.2 per kilolitre in 2026 and Rs 19.1 in 2027.
Revised Service Fees and Late Payment Penalty
Apart from usage charges, the corporation has revised service-related fees. Consumers will now pay Rs 1,000 for disconnection or reconnection of water supply, while testing a 15 mm water meter will cost Rs 50. These charges were previously undefined. A late payment penalty equivalent to 10% of the current bill has also been introduced.
Incentives for Plumbers to Report Illegal Connections
In a parallel move, MCG has invited applications from plumbers seeking empanelment as authorised plumbers. Applicants must possess an ITI diploma in plumbing or have at least five years of experience with a reputed institution. Authorised plumbers will receive up to 50% of the connection or disconnection fee collected from consumers, capped at Rs 1,000. Plumbers who report illegal or unauthorised water connections will be eligible for an incentive of up to Rs 1,000 per case after verification.
Broader Plan to Improve Revenue and Plug Losses
Officials stated that the twin measures—revised tariffs and plumber incentives—are part of a broader plan to improve water revenue collection and curb losses from unauthorised connections. The continuation of water supply without meters or with defective meters prevents accurate assessment of usage, affecting revenue and water management. MCG is strictly implementing the metering system across the city.
MCG Commissioner's Statement
MCG commissioner Pradeep Dahiya said, “Action is being taken as per rules against societies where drinking water meters have not been installed or where defective meters have not been reapproved and reinstalled. This campaign will continue going forward. The objective of MCG is to provide better services to citizens, but for this, the cooperation of all institutions and societies is also necessary. All concerned societies should complete the required process at the earliest so that the water supply system can be operated smoothly and any inconvenience in the future can be avoided.”
Disconnection of Water Supply for Non-Compliance
On Wednesday, the corporation team cut the drinking water supply connections of four societies. These include a CGHS located in Sector-31-32A, two residential colonies in Sector-10A, and another group housing society in Sector-9. Officials noted that these societies had been issued multiple notices directing them to install meters or replace defective meters, but due to noncompliance, action has been implemented.
