Nagpur Division Emerges as Maharashtra's Digital Governance Champion
The Nagpur Divisional Commissioner's Office, under the leadership of Commissioner Vijayalakshmi Bidari, has been declared the top-performing administrative unit in Maharashtra under the state government's ambitious 150-day e-governance improvement programme. This remarkable achievement places Nagpur ahead of all other government offices across the state in comprehensive digital governance metrics.
Comprehensive Evaluation Framework
The final rankings were officially announced by Chief Minister Devendra Fadnavis on Republic Day through the social media platform X. The comprehensive evaluation was conducted independently by the Quality Council of India, ensuring objective assessment of government offices across seven core pillars of digital governance.
The assessment parameters included:
- Quality and usability of official websites
- Implementation of Aaple Sarkar grievance redressal system
- Adoption of e-Office platform for paperless operations
- Utilization of real-time dashboards for monitoring
- Deployment of WhatsApp chatbots for citizen engagement
- Application of artificial intelligence and blockchain in government processes
- Integration of GIS-based tools in administrative work
Chief Minister's Recognition and Praise
Chief Minister Devendra Fadnavis, while announcing the results, extended his congratulations to the heads of winning offices and their dedicated teams. He described their performance as commendable and expressed satisfaction over the visible improvement in citizen-centric digital services across the state.
The Nagpur divisional office specifically topped the category of divisional commissionerates, setting a new benchmark for other regions to emulate. Officials attributed this outstanding performance to consistent monitoring mechanisms, faster digital file movement systems, and increased utilization of technology-driven public service platforms.
Category-wise Excellence Across Maharashtra
Beyond the overall achievement, several other administrative units demonstrated exceptional performance in their respective categories:
- District Collector Offices: Jalgaon district collectorate secured first position
- SP (Rural) Category: Thane Superintendent of Police (Rural) office emerged as the leader
- Municipal Bodies: Panvel Municipal Corporation led among urban local bodies
- Commissionerate Category: Nashik Police Commissionerate achieved top ranking
- Police Range Offices: Nanded Inspector General of Police office ranked first
State-Level Administrative Excellence
At the state administration level, several departments demonstrated exemplary digital governance:
- State-Level Directorates: Directorate of Technical Education secured first position
- Boards and Corporations: Maharashtra Maritime Board topped this category
- Ministerial Departments: Public Works Department achieved the highest ranking
Recognition and Future Announcements
State government officials confirmed that all top-performing offices will be formally felicitated in the coming weeks. Additionally, the names of the best-performing Zilla Parishads under the e-governance programme are scheduled to be announced on February 8, completing the comprehensive assessment cycle.
Senior officials emphasized that this initiative represents a crucial component of the government's broader strategy to modernize administration, enhance transparency, and ensure faster, technology-enabled delivery of public services across Maharashtra. The programme reflects the state's commitment to digital transformation and improved governance mechanisms that directly benefit citizens through more efficient and accessible public services.
