In a significant move to bridge the gap between the police force and citizens, Kanpur Police Commissioner Raghubir Lal has rolled out a novel community-oriented policing initiative. The program was announced during the monthly review meeting held on Wednesday, with the core aim of understanding public grievances and enhancing the quality of service delivery.
Volunteers to Join Patrols for Ground-Level Insight
The cornerstone of this new strategy involves the deployment of two respected local volunteers from each of the 52 police station areas across the city. These volunteers will actively accompany station in-charges and other police personnel on their regular patrols. This direct involvement is designed to provide officers with real-time, unfiltered feedback from the community and foster greater public trust.
Stringent Review and Directives for Crime Control
During the comprehensive review meeting, Commissioner Lal conducted a detailed assessment of the work performed by station in-charges, Assistant Commissioners of Police (ACPs), and Additional Deputy Commissioners of Police. The meeting saw the attendance of senior officials including the Joint Police Commissioners for Law & Order and Headquarters/Crime, all Deputy Commissioners, and other key personnel.
Officers received clear instructions to form special teams to secure the early arrest of 38 absconding criminals who are carrying rewards on their heads. The Commissioner emphasized that the disposal of complaints through the IGRS (Integrated Grievance Redressal System) portal must be genuine and impartial. He also urged for better coordination with other government departments to resolve interdepartmental issues efficiently.
Performance Highlights and Further Instructions
A review of public hearing cases revealed a notable performance disparity. The Mahila Thana (Women's Police Station) achieved the highest disposal rate at an impressive 98.64%, while the Maharajpur police station recorded the lowest rate in dealing with Part-I cases.
Commissioner Lal instructed all Additional Deputy Commissioners of Police to ensure the timely disposal of SR (Special Report) files that are pending with ACPs and station in-charges, under their close supervision. He reminded all police personnel to be readily available at their stations and to interact with public representatives courteously.
Further directives included the proper implementation of the Mission Shakti Centre and Cyber Help Desk at every police station. The Commissioner also ordered strict adherence to all orders issued from the police headquarters to maintain uniformity and discipline in operations.
