A heartening post on the social media platform Reddit has captured significant online attention by praising the Bengaluru Police for its quick and effective response through the national emergency number 112. This narrative offers a refreshing counterpoint to the frequent grievances heard about public services in India's bustling technology hub.
Reddit User Shares Positive 112 Helpline Experiences
Shared on the Bengaluru-focused subreddit, the detailed post recounts two separate incidents where the city's emergency services acted promptly, even though the caller was not fluent in the local Kannada language. The user admitted to having avoided dialing 112 for years due to hearing stories of non-native speakers receiving inadequate help. However, their recent personal experiences completely overturned this perception.
In the first instance, the user described witnessing a road accident late at night near Indiranagar after returning from a movie. A scooter rider had collided with a car and was lying unconscious at a traffic signal. While a group of bystanders had gathered, no one had summoned medical aid.
The user then decided to call 112 to report the accident and request an ambulance. The operator swiftly logged the complaint and dispatched assistance. The caller also received an SMS containing a tracking link to monitor the response status. Shortly after, both police personnel and ambulance staff contacted the caller to confirm the precise location.
While police confirmed they were en route, the ambulance staff advised that the injured man be taken to a hospital immediately to save crucial time. By then, the victim had regained consciousness but seemed intoxicated and refused medical treatment, likely fearing legal consequences for drunk driving. The police eventually arrived at the scene, documented the incident, and took charge of the matter.
Quick Action on a Nocturnal Noise Complaint
The second incident occurred just days later and, while less dramatic, was equally disruptive. The user complained about excessively loud construction work continuing until 3 am at a neighbouring business park. The machinery was producing sharp, shrill noises that made sleep impossible.
After placing a call to 112, the complaint was forwarded to the relevant local police station. Officers called back to understand the issue in detail and, as per the post, reached the spot within an impressive 15 minutes. The construction activity was halted immediately. The police later made a follow-up call to confirm that the noise had ceased entirely.
"Sleep might be gone, but my appreciation for the police certainly is not," the Reddit user concluded in their post.
Online Resonance and Shared Positive Stories
The post has resonated widely, attracting numerous comments from other users who shared similar positive encounters and commended the Bengaluru Police for their responsiveness and professional conduct.
One user commented, "Glad to know. I'm pleasantly surprised they took the noise complaint seriously too." Another wrote, "Thanks for posting, among the sea of negative posts, positive stories like this help to keep us hopeful and motivate us to contribute as well!"
A third user recounted their own experience: "I've had a few pleasant experiences too. Some drunk hooligans were busy yelling in the street at around 3 AM. Thankfully, the cops turned up in around 15 minutes and cleared up the spot. I, too, hadn't expected them to respond."
This report is based on user-generated content from social media. The claims made within the original post have not been independently verified by the editorial team.
