The Punjab State Information Commission has strongly rebuked government officials for a "casual and callous" attitude toward a Right to Information (RTI) application, reiterating that the law is designed to bring government actions conducted behind "closed doors" into public scrutiny. The Commission stressed the Act's critical role in promoting transparency and accountability, thereby strengthening democratic processes.
Commission's Observations
State Information Commissioner Dr. Bhupinder Batth made these remarks while hearing an appeal from a Faridkot resident who sought information from the office of the Tehsildar, Jaito. The Commission stated, "The Act is meant for promoting transparency in government functioning by bringing to light actions done behind closed doors so that citizens are kept well informed of the functioning of public authorities, thereby strengthening democracy." However, it also cautioned that the RTI Act should not be misused as a substitute for availing services under other statutes when matters do not involve examining the functioning of a public authority.
Negligence by Public Information Officer
During the hearing, the appellant reported that no information had been provided despite filing the RTI application. The respondent Public Information Officer (PIO) neither appeared before the Commission nor deputed any representative. The Commission noted that the PIO had also been absent during the previous hearing. While the official had earlier cited election duty as a reason, an email before the latest hearing claimed the officer was occupied with ward-related work at the Municipal Council, Jaito, and requested another adjournment.
Taking a serious view, the Commission observed that the public authority displayed "complete negligence and laxity" in handling the RTI application. The order stated, "It is abundantly clear that such matters are being ignored and set aside without application of mind, reflecting disrespect towards the RTI Act itself."
Final Warning Before Penal Action
Expressing displeasure over the respondent's conduct, the Commission decided to grant one final opportunity before initiating penal proceedings under Section 20 of the RTI Act. The PIO has been directed to ensure that complete and accurate information is furnished to applicants in a timely manner. The Commission also brought the matter to the notice of the Faridkot Deputy Commissioner, noting that despite repeated notices, neither the PIO nor any junior official had appeared before it.
Warning of strict action in case of continued non-compliance, the Commission said the PIO's presence could be secured through bailable warrants, and disciplinary action could be recommended under the provisions of the Act. The next hearing is scheduled for September 3.



