A power outage disrupted the Gurugram Rapid Metro service on Friday evening during peak hours, causing significant inconvenience to commuters. Several passengers were left stranded inside the metro trains and were seen stepping out and walking along the tracks to safely reach nearby stations.
Details of the Incident
The power failure occurred around 7 PM, bringing the rapid metro system to a halt. Videos shared on social media showed commuters carefully navigating the tracks, while metro officials worked to restore power and ensure passenger safety. The disruption lasted for approximately 30 minutes before normal services resumed.
Passenger Reactions
Many commuters expressed frustration over the sudden outage. One passenger, Priya Sharma, said, "I was on my way home when the train stopped abruptly. We had no idea what was happening. After waiting for 10 minutes, we decided to walk along the tracks to the nearest station." Another commuter, Ravi Kumar, added, "The metro staff guided us, but it was a scary experience."
Official Response
A spokesperson for the Gurugram Rapid Metro said, "We apologize for the inconvenience caused. Our team quickly responded to the power outage and ensured all passengers were safely evacuated. The issue was resolved, and services resumed shortly." The cause of the power outage is under investigation.
Impact on Commuters
The disruption affected hundreds of commuters during the busy evening rush hour. Many were forced to find alternative modes of transport, leading to overcrowding on buses and cabs. The incident highlights the need for robust backup systems to prevent such disruptions in the future.
The Gurugram Rapid Metro, which connects key areas of the city, has faced occasional technical issues. Authorities have assured that measures will be taken to improve reliability.
