Category : Search result: customer threats


Teen Indian-origin founder bullied over startup glitch

A 16-year-old Indian-origin startup founder in Canada faced threats from a customer over a 30-second technical issue. Om Patel's story highlights the challenges young entrepreneurs face. Read more about the incident and community support.

Vizag Airport Sees 9.29% Passenger Growth in 2025

Visakhapatnam International Airport reports strong 9.29% passenger growth from Jan-Nov 2025, handling over 27.5 lakh flyers. It ranks 9th nationally for customer satisfaction. Read more about its hub ambitions.

RBI Push to Clear KYC Backlog, Curb Fraud

RBI mandates banks to clear KYC update delays, warns against routine rejections to combat fraud and mis-selling. New AI tools like MuleHunter.ai deployed. #Banking #RBI #CustomerProtection

Ricky Kej's Amazon Delivery Complaint Goes Viral

Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.

Kapture CX Hosts AI in CX Forum with 70+ Leaders

Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.

RBI's Jan-Feb Drive to Clear Pending Customer Complaints

RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.

Vizag: ₹32 Lakh Lost to Fake Customer Care Scams

Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!

Meesho: 61% Queries Solved by Gen AI, IPO Dec 3

Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.

Apple's Fifth India Store Coming to Noida

Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.

Indian Cloud Telephony Firms Lead Voice AI Revolution

Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.

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