Aviation Control Room in Delhi Resolves 13,000+ Complaints
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
Category : Search result: Consumer Grievance Redressal Forum
WR's 2025: 97% Punctuality, Full Electrification Achieved
Western Railway's 2025 saw 100% electrification, 97% punctuality, and major safety upgrades. Discover how WR is leading India's sustainable transport revolution.
DAVV's Grievance App Sees Over 90% Resolution Rate
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Chit Fund Ordered to Refund ₹8.55 Lakh to Senior Citizen
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
23% Indian Users Struggle with Mobile Complaint Process
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
No Insurance Payout Without Valid Vehicle Fitness: Commission
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
Chandigarh consumer forum orders telecom to pay Rs 19,729
A Chandigarh consumer commission has directed a telecom provider to refund Rs 12,729 and pay Rs 7,000 compensation for providing a faulty broadband connection. Read how the resident fought and won.
Consumer Helpline Recovers Rs 45 Crore in 2025
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Telangana HC Rules Consumer Courts Can Hear Chit Fund Disputes
Telangana High Court upholds consumer forum's order for a chit fund company to pay a homemaker Rs 10 lakh, ruling such disputes are maintainable under consumer law. A landmark decision for middle-class investors.
Coimbatore civic body accused of faking encroachment removal
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
India's Consumer Market Splits: Premium vs Value Segments
India's consumer market is undergoing a major split, with premium and value segments growing while the middle shrinks. Discover what's driving this trend and what it means for businesses.
SC Sets Deadline for Chandigarh Vendor Encroachment Cases
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka Consumer Forum: Just 3 Cases Pending Now
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
High Court Orders NHAI to Promote App's Highway Complaint Tool
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
National Consumer Day marked in Chandigarh with digital focus
Chandigarh celebrated National Consumer Day with a focus on online complaint filing and consumer rights. Advocates shared crucial tips for e-commerce, insurance, and cyber safety. Learn how to protect yourself.
US Consumer Confidence Drops Again Despite Strong Jobs
US consumer confidence fell to 89.1 in December, marking a fifth straight monthly decline. Despite a strong job market, fear and uncertainty are making Americans spend carefully. Explore the economic implications.
National Consumer Day: From Scarcity to Instant Gratification
On National Consumer Day, experts Jisu Ketan Pattanaik & Sumit Kumar Singh explore how digital convenience blurs the line between choice and manipulation. Read their analysis.
CERC's Strategic Reset on National Consumer Day 2025
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
Karnataka Consumer Justice: 3-Year Delays, Vacancies Plague Commissions
A Bengaluru resident's 3-year fight for a TV highlights systemic delays in Karnataka's consumer courts. With 50% posts vacant and cases pending for 5-6 years, activists demand urgent reforms for speedy justice.
Haryana Minister Suspends Inspector Over Irregularities
Haryana's Food Minister Rajesh Nagar suspends an inspector, orders FIRs in three cases after probe finds procedural lapses and public grievances. Read about the key decisions from the Kurukshetra meeting.
Digital Justice Spearheads National Consumer Day 2025
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Consumer Court Slaps Cigna TTK for Wrongful Claim Rejection
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
Limits of India's Consumer Protection Act, 1986
The Consumer Protection Act, 1986, gave Indian consumers legal rights. But decades later, its promise remains limited. Explore the gaps in enforcement and the road ahead for consumer justice.
Rs 1.5 Lakh Compensation for Water-Adulterated Diesel
Dharashiv consumer forum directs police petrol pump & BPCL to pay lawyer Rs 1.5 lakh after water-mixed diesel damaged his car. Details on the landmark order inside.
Consumer Forum fines HDFC Ergo for denying insurance claim
Dharwad Consumer Commission orders HDFC Ergo to pay Rs 2.19 lakh claim with interest, Rs 50k compensation for mental agony. Landmark ruling for policyholders.
Sundargarh consumer court fines store Rs 40k for double billing
A Sundargarh consumer court directed an electronics store to refund Rs 19,999 plus Rs 15,000 compensation and Rs 5,000 costs for negligence after a customer was charged twice for a mobile phone. Read the full story.
Odisha School Dept Weekly Grievance Hearings Every Monday
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
New Securities Code Sets 8-Year Limit for Sebi Investigations
The new Securities Markets Code Bill introduces an 8-year time limit for Sebi probes and a 180-day investigation deadline. It also creates an Ombudsperson for investor grievances. Read the key changes.
Man Threatens Self-Immolation at Lucknow Grievance Meet
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Panchkula villagers' chemical leak complaint addressed by minister
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
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