23% Indian Users Struggle with Mobile Complaint Process
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
Category : Search result: Zomato customer data
Bank Union Seeks Rule Against Customer Abuse, Opposes Privatisation
AIBEA demands disciplinary action for customers abusing bank staff, highlights recruitment slowdown's impact on CASA deposits, and reaffirms opposition to bank privatisation. Read key insights from the Pune conference.
ASBL Hosts India's Largest Real Estate Customer Event
ASBL successfully organized India's biggest real estate event in Delhi, bringing together thousands of customers. The event celebrated homeownership and showcased future projects.
Ricky Kej's Amazon Delivery Complaint Goes Viral
Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.
AI for DPDPA Compliance Grows, Citizen Tools Lag
India's new data protection law fuels AI tools for companies, but a critical innovation gap leaves citizens struggling to understand their privacy rights. Discover why empowering users is key to enforcement.
Cyber Fraud Risks for Gen Z Highlighted in Ludhiana Workshop
A session in Ludhiana addressed rising cyber frauds targeting Gen Z. Experts from Punjab Police and banking outlined protective measures. Learn how to safeguard your digital identity.
India to Reset Key Economic Indicators in 2026
India's key macroeconomic data, including inflation, GDP, and industrial production, will get a base-year reset in 2026. New CPI series launches Feb 12, GDP on Feb 27, and IIP on May 28. Read for details.
Zomato's Hilarious Cake Mix-Up Goes Viral
A birthday celebration turned hilarious after Zomato misread delivery instructions and iced them onto the cake. Watch the viral video and see how netizens reacted to this relatable food delivery mishap.
IndiGo to Contact Passengers for ₹10,000 Vouchers from Dec 26
IndiGo begins contacting passengers impacted by December flight disruptions for ₹10,000 travel vouchers. Learn who is eligible and the process for those who booked via partners.
Princeton University Sued Over Cybersecurity Breach
Princeton University faces consolidated lawsuits after a data breach. The incident, part of a wider Ivy League security crisis, raises major concerns about digital protection in higher education. Learn the details.
TRAI Mandates 1600 Series for Insurance Calls
TRAI's new directive requires all insurance companies to call customers only from 1600-series numbers. Learn how this rule combats fraud and protects policyholders.
12 Cybercriminals Arrested in Deoghar for Customer Care Scam
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
Govt: No Aadhaar Data Breach, 134 Cr Users Secure
The Indian government confirms no security breach in the Aadhaar database, safeguarding data of 134 crore users with multi-layered encryption and ISO certifications. Read details.
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
Andhra Pradesh Refuses to Disclose Google Data Centre MoU
The Andhra Pradesh government has declined to make public the MoU with Google for its $15 billion AI data centre in Visakhapatnam. Explore the details and implications.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
India's DPDPA Rules: A Compliance Challenge
India's Digital Personal Data Protection Act Rules are now out, but businesses face a complex path to compliance. We explore the key hurdles, from consent to cross-border data flows.
Coupang Data Breach Impacts 33.7 Million Customers
South Korea's top e-commerce giant Coupang apologises after a massive data breach leaks personal details of 33.7 million users. Learn about the investigation and how to protect yourself.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Understanding India's Digital Personal Data Protection Act 2025
India's DPDP Act 2023 empowers citizens with data rights while establishing business obligations. Learn how this landmark legislation protects your digital privacy and transforms data governance.
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Vahan Database Shows 117 Data Anomalies in Vehicle Records
NIC discovers 117 anomalies in Vahan database including 1,500 EVs registered before 1996. Government launches massive data cleansing exercise to identify operational vehicles and improve policy planning.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
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