Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Is cricketer Hardik Pandya engaged to Mahieka Sharma? New visuals of a diamond ring have set the internet abuzz. Get the latest details on the speculation here!
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Indian cricket star Smriti Mandhana confirms engagement to music composer Palash Muchhal through viral dance video featuring teammates. World Cup winner shares joyful moment with fans.
Indian cricket star Smriti Mandhana confirms engagement to singer Palash Muchhal in fun video with teammates. Watch the viral moment that broke the internet!
WeekMate revolutionizes business operations with its integrated work platform featuring AI tools, project management, and communication solutions. Discover how it transforms workplace efficiency.
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
AMD, Cisco Systems and Saudi AI startup Humain form joint venture for Middle East data centers, securing Luma AI as first major customer for 100MW project. Major expansion planned by 2030.
Bajaj Markets achieves 40% engagement boost and 25% lead generation growth using Netcore Cloud's AI-powered conversational agents. Discover how AI transforms financial services.
Deoghar police arrested eight cybercriminals posing as customer care representatives in a major raid near Pesarpur village. Learn how they defrauded people across India.
Discover why Shaadi.com remains India's premier matchmaking service with verified success stories, advanced features, and 35+ years of trusted matchmaking experience.
A Pune man's unique protest with donkeys towing his faulty Mahindra Thar goes viral. Owner Ganesh Sangde demands action after repeated service failures. Read the full story.
ExtraMile Play raises USD 500,000 in seed funding to expand its gamified employee engagement platform. Discover how this startup is transforming workplace productivity.
Mumbai-based startup ExtraMile Play raises $500K seed funding led by Venture Catalysts to expand its gamified employee engagement platform across India. Discover how they're transforming workplace productivity.
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Elon Musk's X introduces Certified Bangers badge for top monthly posts based on authentic interactions. No follower count required - learn eligibility criteria and how to win!
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
Gurugram-based AI startup Wyzard AI secures significant angel investment to scale its innovative B2B engagement platform, leveraging cutting-edge artificial intelligence to transform business communications.
Discover how Nebius's groundbreaking open-model AI platform is disrupting the cloud computing market, offering developers unprecedented access to advanced AI models and challenging industry giants.
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
Firstsource Solutions makes strategic investment in Lyzr AI to revolutionize business process outsourcing with cutting-edge generative AI technology, enhancing customer experience and operational efficiency.
Indian Bank's Managing Director Binod Kumar commits to accelerating Jharkhand's economic development through enhanced banking services, digital transformation, and robust credit support for key sectors.
Discover how AgentForce's AI-powered platform is reshaping customer engagement in India's life sciences sector, eliminating burnout while boosting productivity by 40%.