Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Hundreds of NHM employees staged a massive protest at Ludhiana's Civil Surgeon office, demanding release of their two-month overdue salaries. Read about their demands and the administration's response.
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Kisan Mazdoor Morcha calls for a statewide rail roko in Punjab on Dec 5, demanding MSP law and debt waiver. Commuters advised to plan travel accordingly.
Safai karamcharis in Jalandhar staged a protest against the proposed privatisation of sanitation work, fearing job losses. They demand permanent status and oppose contract system.
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Massive student protest erupts at VIT Sehore campus as 3,000-4,000 students demonstrate against poor food and water quality. Read the latest updates on the campus unrest.
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Bengaluru police arrested 8 Uber drivers during protests over low earnings and differential treatment. Drivers gathered at Uber Partner Seva Kendra demanding fair pay structure.
18-year-old Emily Ramos arrested after dumping drink on police officer during anti-ICE protest in North Carolina. Viral video shows dramatic takedown and charges.
Delhi court sends 22 protesters to judicial custody after India Gate air pollution protest turns violent. Police allege chilli powder attacks and pro-Maoist slogans during demonstration.
Delhi police arrest 15 after air pollution protest turns violent at India Gate. Officers injured, Maoist slogans raised during environmental demonstration. Read full details.
Delhi Police used pepper spray and detained protesters at India Gate during an air pollution demonstration. Several cops injured, barricades broken in chaotic scenes.
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
AMD, Cisco Systems and Saudi AI startup Humain form joint venture for Middle East data centers, securing Luma AI as first major customer for 100MW project. Major expansion planned by 2030.
Over 8,000 contractual employees in Assam protest for pending salaries, job regularization, and HR policy. Council warns of intensifying agitation if demands unmet.
Bajaj Markets achieves 40% engagement boost and 25% lead generation growth using Netcore Cloud's AI-powered conversational agents. Discover how AI transforms financial services.
Deoghar police arrested eight cybercriminals posing as customer care representatives in a major raid near Pesarpur village. Learn how they defrauded people across India.
A Pune man's unique protest with donkeys towing his faulty Mahindra Thar goes viral. Owner Ganesh Sangde demands action after repeated service failures. Read the full story.
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.