Karl-Anthony Towns, Jordyn Woods Engaged After 5 Years
NBA star Karl-Anthony Towns proposes to longtime girlfriend Jordyn Woods on Christmas Eve in NYC. Get all details about their 5-year love story and journey from friends to partners.
Category : Search result: customer engagement
Ricky Kej's Amazon Delivery Complaint Goes Viral
Grammy-winning composer Ricky Kej called out Amazon India after delivery agents refused to carry his TV to the second floor. The incident sparked online outrage and an apology from Amazon. Read details.
Cyber Fraud Risks for Gen Z Highlighted in Ludhiana Workshop
A session in Ludhiana addressed rising cyber frauds targeting Gen Z. Experts from Punjab Police and banking outlined protective measures. Learn how to safeguard your digital identity.
IndiGo to Contact Passengers for ₹10,000 Vouchers from Dec 26
IndiGo begins contacting passengers impacted by December flight disruptions for ₹10,000 travel vouchers. Learn who is eligible and the process for those who booked via partners.
Kinjal Dave & Dhruvin Shah's Old Viral Pics Hint at Long Bond
Old photos of Kinjal Dave and Dhruvin Shah surface, showing their close bond long before their Dec 6, 2025 engagement. The singer also addressed controversy with his support. Read more.
TRAI Mandates 1600 Series for Insurance Calls
TRAI's new directive requires all insurance companies to call customers only from 1600-series numbers. Learn how this rule combats fraud and protects policyholders.
12 Cybercriminals Arrested in Deoghar for Customer Care Scam
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
Donald Trump Jr engaged to model Bettina Anderson
Donald Trump Jr, son of former US President Donald Trump, announced his engagement to model and conservationist Bettina Anderson at a White House Christmas reception. Get all the details on their relationship timeline.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
Venus Williams reveals engagement photos with Andrea Preti
Tennis icon Venus Williams finally shares intimate engagement photos with Andrea Preti from January 2025. Get the full story on their private romance and her comeback journey.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Miley Cyrus's ₹4 Crore Ring Outshines Ex's Diamond
Miley Cyrus flaunts a stunning 4-5 carat cushion-cut engagement ring from Maxx Morando, valued at a whopping ₹4.05 crore. Discover the luxurious details and how it compares to her past ring from Liam Hemsworth.
Miley Cyrus engaged to drummer Maxx Morando
Grammy winner Miley Cyrus is engaged to drummer Maxx Morando after 4 years. Details on their blind date, age gap, and his music career revealed. Read more.
Miley Cyrus's $450K Engagement Ring from Maxx Morando
Miley Cyrus debuts a custom cushion-cut diamond engagement ring from boyfriend Maxx Morando. Jewellery experts value the bespoke Jacquie Aiche piece between $150,000 and $450,000. Discover the details.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Nelly Korda Announces Engagement to Casey Gunderson
World No. 2 golfer Nelly Korda announces engagement to Casey Gunderson on Instagram. See romantic photos and celebrity reactions from LeBron James, Caitlin Clark, and more.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Mia Chard Finds First Love at 43, Gets Engaged
TikTok sensation Mia Chard proves love knows no age limits as she gets engaged to her first love at 43. Discover her heartwarming journey to finding true love.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Hardik Pandya Engagement Rumours Fueled by Mahieka's Ring
Is cricketer Hardik Pandya engaged to Mahieka Sharma? New visuals of a diamond ring have set the internet abuzz. Get the latest details on the speculation here!
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