Kempegowda International Airport Unveils 'Care by BLR' for Enhanced Passenger Experience
In a significant move to elevate travel convenience, Kempegowda International Airport (KIA) in Bengaluru has officially launched its new initiative, 'Care by BLR'. This program is designed to provide personalized services to passengers, ensuring a smoother and more comfortable journey through the airport.
Comprehensive Service Availability Across Terminals
The 'Care by BLR' services are now operational at both Terminal 1 and Terminal 2 of the airport, catering to a wide range of travelers. This dual-terminal availability ensures that all passengers, regardless of their flight or terminal, can access these tailored amenities.
Multiple Booking Channels for Easy Access
Passengers can book these personalized services through several convenient channels:
- The official Pulse App, which offers a user-friendly mobile interface for on-the-go bookings.
- The official BLR Airport website, providing detailed information and online reservation options.
- Dedicated counters located at both terminals, where staff are available to assist with in-person bookings and inquiries.
This multi-platform approach ensures that travelers can easily arrange services according to their preferences and schedules.
Focus on Personalized Passenger Support
The 'Care by BLR' initiative underscores KIA's commitment to enhancing customer satisfaction by offering services that are tailored to individual needs. Whether it's assistance with luggage, special accommodations, or other travel-related support, this program aims to make the airport experience more seamless and stress-free.
As air travel continues to grow in India, such innovations are crucial for maintaining high standards of service and efficiency at major hubs like Bengaluru's Kempegowda International Airport.
