Chief Justice of India Surya Kant on Tuesday emphasized that while technology can significantly aid judicial processes, the essence of justice remains a fundamentally human endeavour. Speaking at an event, he underscored that investment in people is crucial to effectively harness technological tools in courts.
Technology as an Enabler, Not a Substitute
Justice Surya Kant remarked, “If technology enhances the capabilities of courts, investment in people determines how effectively those capabilities are utilised.” He stressed that automation and digital tools should support, not replace, the nuanced judgment and empathy that only human judges can provide.
The CJI highlighted that courts across India are increasingly adopting e-filing, video conferencing, and AI-based case management systems. However, he cautioned that over-reliance on technology could undermine the human element central to delivering fair verdicts.
Balancing Efficiency with Empathy
According to the CJI, the goal is to strike a balance between efficiency and the compassionate understanding required in legal proceedings. He pointed out that while technology can streamline administrative tasks, the core of justice—listening to litigants, interpreting laws, and applying moral reasoning—remains inherently human.
He also noted that training and capacity building for judicial officers and court staff are essential to maximize the benefits of technological advancements. Without proper human oversight, even the most sophisticated systems could lead to errors or injustices.
Implications for India's Judiciary
The CJI's remarks come amid ongoing efforts to digitize India's judiciary, including the implementation of the e-Courts Project. As of 2026, over 18,000 courtrooms have been computerized, and virtual hearings have become routine. However, concerns about digital divide, data privacy, and the need for human discretion persist.
Justice Surya Kant’s statement reinforces the view that technology should serve as a tool to enhance access to justice, not as a replacement for judicial wisdom. His emphasis on human investment echoes the need for continuous legal education and infrastructure development.
Conclusion
In summary, the CJI’s message is clear: technology can modernize courts, but justice will always require the human touch. As India’s judiciary evolves, maintaining this balance will be key to upholding the rule of law.
