In Bengaluru, the increasing use of artificial intelligence (AI) in recruitment is pushing some job seekers to fall back on traditional networking and referrals, as the automated process lacks a human touch. According to a report by Metrolife, published on June 23, 2026, candidates are finding AI-driven screenings impersonal and often miss nuances that human recruiters catch.
AI Recruitment Challenges in Bengaluru
The city's tech-savvy job market has widely adopted AI tools for resume screening, initial interviews, and candidate assessments. However, many applicants feel that these systems fail to recognize soft skills, cultural fit, and potential beyond keywords. A job seeker quoted in the report said, "AI filters out candidates based on rigid criteria, ignoring transferable skills and unique experiences."
This has led to a growing trend of relying on personal networks and employee referrals to bypass automated gatekeepers. Referrals often ensure a human review of the application, increasing the chances of landing an interview.
Impact on Job Seekers
The shift towards networking is particularly noticeable among mid-career professionals who may not have the exact keywords in their resumes. The report highlights that about 40% of job seekers in Bengaluru now actively seek referrals from acquaintances to get past AI filters. This reliance on personal connections is reminiscent of pre-digital recruitment practices, but in a modern context.
Experts suggest that while AI improves efficiency, it should be balanced with human oversight to avoid missing out on talented candidates. The lack of personal interaction in early stages also leaves applicants feeling undervalued.
Industry Response
Some companies are beginning to recognize the issue. Recruitment firms in Bengaluru are advising clients to incorporate human elements, such as phone screens or video interviews, before finalizing shortlists. However, the trend towards AI is unlikely to reverse, given its cost and time benefits.
As one HR professional noted, "AI is here to stay, but we must design processes that combine data-driven decisions with human judgment." For now, job seekers are adapting by strengthening their networks and seeking referrals, a strategy that remains effective in an AI-dominated landscape.
