The Gurugram Cyber Crime Police (West) have arrested six individuals for allegedly operating a reward-point fraud racket, where they posed as bank officials to deceive victims into adjusting credit card reward points. The accused were apprehended in two separate operations in Delhi, with police recovering mobile phones, walkie-talkies, printed scripts, and customer data related to Axis Bank credit card reward-point adjustments.
How the Fraud Operated
According to the police, a complainant approached the Cyber Crime Police Station (West) on March 5, 2026, reporting that he received a call from a person claiming to be an Axis Bank employee. The caller promised to adjust the victim's credit card reward points against his outstanding bill, offering a discount. Believing the claim, the complainant was cheated of Rs 83,305. Based on this complaint, an FIR was registered at the Cyber Crime Police Station (West).
Arrests and Recoveries
During the investigation, the cyber police arrested six accused identified as Farman, Satya Prakash, Narendra Singh, Arvind Kumar, Vinod, and Asif, all residents of Delhi. Police said Farman and Prakash were arrested from Sangam Vihar on June 28, while the remaining four accused were arrested from Govindpuri on June 30. From the suspects, police recovered seven mobile phones, three walkie-talkie sets, and printed scripts related to Axis Bank credit card reward-point adjustment, along with customer data.
Role of the Accused
ACP Cyber Gaurav Fogat said that Prakash worked as a POS agent issuing SIM cards. Farman procured a SIM card in his name and handed it over to him for commission, which was then passed to other accused. The group allegedly used these SIM cards to impersonate bank officials and target victims with fraudulent calls promising reward-point adjustments. The use of walkie-talkies suggests coordination among the gang members during the calls.
Impact and Investigation
The arrest highlights the growing menace of cyber frauds targeting credit card users. The police have urged citizens to be cautious of unsolicited calls offering reward-point adjustments or discounts. The investigation is ongoing to trace any other victims and to uncover the full extent of the racket. The accused have been booked under relevant sections of the Indian Penal Code and the Information Technology Act.
