Mangaluru Resort Director Files Complaint Over Fake Website Scam Targeting Tourists
The director of Summer Sands Beach Resort, located in Ullal, Mangaluru, has lodged a formal complaint with authorities, alleging that unidentified individuals have orchestrated a sophisticated online fraud scheme. The complaint centers on the creation of a fake website that mimics the resort's official online presence, which has been used to deceive tourists by collecting advance payments for room bookings under false pretenses.
Background of the Resort and Its Operations
The complainant has served as the director of Summer Sands Beach Resort for the past seven years, overseeing its daily operations and management. The resort, a popular destination for leisure and sightseeing in the region, relies heavily on its official website and designated email IDs for business purposes. Tourists planning to stay at the resort typically make advance bookings through these official channels, including the website, email IDs, or mobile numbers provided by the management.
Unauthorized Access to Google Business Profile
The fraudulent activities began to unfold on November 10, 2025, when miscreants allegedly gained unauthorized access to the resort's official Google Business profile. Despite the complainant's repeated attempts to regain control by submitting requests to Google, the tech giant responded that "this business profile has already been claimed," leaving the resort unable to manage its online listing effectively.
Creation of a Fake Website and Deceptive Tactics
Subsequently, on January 11, it was discovered that unknown persons had created a counterfeit website under the domain www.summersandresort.com, which closely resembled the resort's legitimate site. This fake website displayed a contact mobile number and an email ID, diverting tourists and members of the public to fraudsters who then contacted them via a WhatsApp number. The accused individuals allegedly collected advance payments for room bookings by instructing victims to transfer money to various bank accounts and QR codes, thereby engaging in online extortion and cheating.
Impact on Tourists and Resort's Response
The scam came to light after several tourists and members of the public contacted the resort with complaints about the fraudulent activities. In response, the complainant immediately issued a warning on the official website, alerting the public to the scam and advising them against making any payments through unauthorized channels. This proactive measure aimed to prevent further financial losses and protect the resort's reputation.
Legal Action and Justice Sought
The complainant has sought appropriate legal action against those responsible for creating the fake website in the resort's name. The resort's management is urging authorities to investigate the matter thoroughly and bring the perpetrators to justice, emphasizing the need to safeguard tourists from such deceptive practices in the future.
This incident highlights the growing threat of online fraud in the tourism industry, where scammers exploit digital platforms to target unsuspecting travelers. It serves as a reminder for businesses and consumers alike to remain vigilant and verify the authenticity of online channels before engaging in financial transactions.
