No Insurance Payout Without Valid Vehicle Fitness: Commission
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
Category : Search result: citizen redressal
Coimbatore civic body accused of faking encroachment removal
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
SC Sets Deadline for Chandigarh Vendor Encroachment Cases
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka Consumer Forum: Just 3 Cases Pending Now
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
High Court Orders NHAI to Promote App's Highway Complaint Tool
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
CERC's Strategic Reset on National Consumer Day 2025
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
Digital Justice Spearheads National Consumer Day 2025
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Consumer Court Slaps Cigna TTK for Wrongful Claim Rejection
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
Odisha School Dept Weekly Grievance Hearings Every Monday
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
Man Threatens Self-Immolation at Lucknow Grievance Meet
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Panchkula villagers' chemical leak complaint addressed by minister
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Justice G Radha Rani Heads Telangana Consumer Commission
Justice G Radha Rani appointed President of Telangana State Consumer Disputes Redressal Commission, becoming India's first woman to lead a state consumer panel. Read about her landmark career.
Madurai's Smart App Faces Public Hesitation
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
PNGRB Rolls Out Consumer Protection Rules for Oil & Gas
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
Govt Enforces Strict IT Rules for Social Media, OTT Accountability
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Kaushambi Police's Daily Virtual 'JanSunwai' Shows Results
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
Haryana CM Stresses Transparency on Public Grievance Portal
Haryana CM Nayab Singh Saini calls CM Window a symbol of public trust, reveals 14.12 lakh complaints resolved. Officials urged to ensure honest and timely grievance redressal.
UP Police's Next Challenge: Building Trust Beyond Crime Control
Uttar Pradesh has transformed its security landscape in 8 years. Now, the focus shifts to institutional reform, grievance redressal, and citizen-centric policing for lasting trust. Explore the journey.
Kharar Road Damaged Days After Build, Officials Under Scanner
A newly constructed road in Kharar, Mohali, damaged within days, exposing supervisory lapses & alleged fund misuse. DC orders probe, action against officials. Details inside.
Bihar's New Grievance Portal: Resolve Issues in 72 Hrs
Bihar govt launches Chief Secretary Public Grievance Redressal System for faster complaint resolution. Citizens can now register grievances via WhatsApp or email with strict timelines.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Consumer Panel Orders Insurer to Settle Rs 51,000 Mediclaim
Noida's District Consumer Commission orders Reliance General Insurance to pay a policyholder's Rs 51,462 claim with interest, ruling that claims cannot be rejected on mere suspicion. Learn about the landmark decision.
SC Commission to Act on Every Missed Call Complaint
National SC Commission's Anju Bala says every missed call from complainants will be treated as a grievance. She urges officials in Jalandhar to address issues promptly and ensure justice.
Yogi Adityanath orders senior police to monitor public complaints
Uttar Pradesh CM Yogi Adityanath instructs senior police officials to personally monitor grievance redressal. He gave the directive during Monday's Janata Darshan in Lucknow, hearing 42 complaints.
Vacant Posts in Consumer Commissions Hurt Trust
Unfilled positions in consumer redressal systems undermine trust as service failures evolve. Learn how vacancies impact consumer protection mechanisms and what needs urgent attention.
5 Public Grievances Resolved at Chandigarh Samadhan Camp
Chandigarh's Samadhan camp addresses citizen complaints immediately. Five grievances resolved on the spot by Deputy Commissioner Vinay Pratap Singh. Read how local governance is improving.
SC Orders National Audit of Private Universities
Supreme Court mandates unprecedented nationwide scrutiny of private universities' governance and finances. A student's grievance sparks a judicial overhaul of higher education.
Telangana HC sets 4-week deadline for consumer forums
Telangana High Court directs state government to decide on establishing district consumer dispute redressal commissions in 23 new districts within four weeks. Read the full story.
Bhubaneswar Road Repairs After Citizen Complaints
Bhubaneswar authorities fast-track road repairs across major thoroughfares and internal lanes after citizens flag poor conditions via TOI's portal. Mayor Sulochana Das ensures nighttime work and durable solutions.
Bengaluru: Be a Traffic Cop for a Day Initiative
Bengaluru launches groundbreaking 'Traffic Cop for a Day' program allowing citizens to enforce traffic rules and experience firsthand the challenges of managing city traffic.
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