Denmark Ends 400-Year-Old Postal Letter Delivery Service
Denmark's historic postal service, PostNord, ceases physical letter delivery after four centuries, marking a digital shift. Read about the impact and future plans.
Category : Search result: customer service automation
IndiGo to Contact Passengers for ₹10,000 Vouchers from Dec 26
IndiGo begins contacting passengers impacted by December flight disruptions for ₹10,000 travel vouchers. Learn who is eligible and the process for those who booked via partners.
IAS Service Meet 2025: CM Yadav Praises Officers' Role
Madhya Pradesh CM Mohan Yadav addressed the IAS Service Meet-2025 in Bhopal, crediting Sardar Patel for the administrative system and highlighting the state's innovative role. Read more.
Gujarat's 108 Emergency Service Attends 1.86 Crore Calls
Gujarat's 108 emergency service has handled 1.86 crore calls, saving over 18 lakh lives. Key achievements include 60 lakh maternity cases and 22 lakh road accident assists. Read the full report.
Oman CEPA Boosts Stay for Indian Service Providers to 2 Years
India-Oman trade pact extends stay for contractual service suppliers from 90 days to 2 years, boosting mobility & job creation. Details inside.
Microsoft 365 services restored after Japan, China outage
Microsoft 365 services in Japan and China are back online after a major outage disrupted Outlook, Teams, and Copilot. The issue was caused by an internal routing fault. Read for details.
TRAI Mandates 1600 Series for Insurance Calls
TRAI's new directive requires all insurance companies to call customers only from 1600-series numbers. Learn how this rule combats fraud and protects policyholders.
12 Cybercriminals Arrested in Deoghar for Customer Care Scam
Deoghar police arrested 12 individuals for a cyber fraud racket where they impersonated customer care officials. Raids recovered phones, SIMs, and cash. Read the full details.
MoEngage raises $280M in Series F for AI push
MoEngage raises $180M more in Series F, total hits $280M. Funds to boost AI suite Merlin, expand in North America, Europe, and eye acquisitions. Read more.
BSNL Rolls Out Swadeshi 'Sanchar Mitra' App for Customer Onboarding
BSNL's new in-house app 'Sanchar Mitra' replaces the old system, ending SIM registration disruptions. A key step for faster, indigenous customer service.
Rajasthan IFS Promotions Face Procedural Irregularity Allegations
Allegations of irregularities surface in Rajasthan Forest Service promotions to IFS. Officers with less than 8 years' service reportedly benefited, while eligible candidates were overlooked. Details inside.
MPPSC 2026 Exam Schedule Out: Check Key Dates
MPPSC unveils its 2026 exam calendar, offering early clarity for aspirants. Key exams for State Services, Engineering, and Assistant Professor posts scheduled from Jan to Sept 2026. Plan your preparation now!
Shivalik Public School Mohali Conducts 7-Day NSS Camp
Shivalik Public School, Mohali, successfully organized a 7-day NSS camp from Feb 12-18, 2024. Students engaged in community service, tree plantation, and awareness drives. Read more about this impactful initiative.
Kapture CX Hosts AI in CX Forum with 70+ Leaders
Kapture CX's inaugural CXclusive Series event in Bengaluru brought together over 70 leaders to explore Agentic AI's role in transforming customer experience. Discover key insights from industry experts.
German Youth Protest Against Compulsory Military Service
Massive youth-led protests erupt across Germany against the plan to revive compulsory military service. Students walk out, calling it 'recruitment of death'. Details inside.
Cooperative Cab Service: Fair Deal for Drivers & Riders
Discover how India's first driver-owned cooperative cab service, 'Gulaba', is challenging Uber and Ola with fair pricing and zero commission. Learn about its unique model and future plans.
RBI's Jan-Feb Drive to Clear Pending Customer Complaints
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Shemford School Barara Successfully Concludes NSS Camp
Shemford Futuristic School in Barara wrapped up a transformative 7-day NSS camp focused on community service and youth development. Read about the impactful activities and key takeaways.
Delhi Airport Chaos as IndiGo Cancels Flights Again
Families with toddlers and elderly passengers face chaos at Delhi airport as IndiGo cancels flights for second consecutive day. Passengers stranded, forced to pay high rebooking costs.
KSRTC Launches AC Sleeper Bus from Bengaluru to Bagalkot
KSRTC introduces a new AC sleeper bus service connecting Bengaluru to Bagalkot. Book your tickets now for a comfortable overnight journey across Karnataka.
Samsung CES 2026: AI Vision & TriFold Phone Launch Details
Samsung announces its CES 2026 'First Look' event to reveal AI-driven strategies and the Galaxy Z TriFold smartphone. Learn how to watch live and key specs.
RBI's 2026 Digital Banking Rules: What It Means for You
RBI's new digital banking framework, effective Jan 1, 2026, tightens bank approvals, mandates explicit customer consent, and bans service bundling. Learn how it protects users.
Tata Comm buys 51% stake in AI firm Commotion for ₹227 cr
Tata Communications acquires a controlling stake in AI-native SaaS platform Commotion to boost its Customer Interaction Suite with advanced AI capabilities. Read more about the strategic move.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
3.7 Million Chinese Take Civil Service Exam After Age Cap Rise
A record 3.7 million Chinese applicants competed for 39,600 government jobs in national civil service exam after age limit increased to 40. Discover what drives this massive competition.
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Odisha chaiwalla's decade of social service inspires many
Meet Shiba Shankar Jena, a Bhubaneswar tea seller who dedicates his New Year earnings and half of January income to help the underprivileged. Discover how his small stall makes a big difference in his community.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
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