Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
Patna district administration orders inquiry after viral video shows students alleging caste-based segregation and denial of food at a government school in Alawalpur village. Details inside.
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
St Joseph's Convent High School's alumni meet, Carmel's Christmas, Loyola's graduation, and other school events in Patna fostered joy, nostalgia, and community spirit. Read more.
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Maharashtra government orders review of school names using 'International' or 'Global' without proper affiliation. New rules aim to prevent parental confusion. Details inside.
Justice G Radha Rani appointed President of Telangana State Consumer Disputes Redressal Commission, becoming India's first woman to lead a state consumer panel. Read about her landmark career.
Delhi's new fee regulation law joins a national landscape. We compare Tamil Nadu's fixation model, Gujarat's hard caps, and Maharashtra's consensus approach, examining legal challenges and implementation hurdles.
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
Modern School Barakhamba Road and Kulachi Hansraj Model School dominate Delhi School Cricket Cup with massive 300+ totals. Read about the thrilling batting displays and key players.
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
Haryana CM Nayab Singh Saini calls CM Window a symbol of public trust, reveals 14.12 lakh complaints resolved. Officials urged to ensure honest and timely grievance redressal.
Uttar Pradesh has transformed its security landscape in 8 years. Now, the focus shifts to institutional reform, grievance redressal, and citizen-centric policing for lasting trust. Explore the journey.
A newly constructed road in Kharar, Mohali, damaged within days, exposing supervisory lapses & alleged fund misuse. DC orders probe, action against officials. Details inside.
Govt Upgraded Higher Primary School, Haleneranki in Kadaba taluk marks 100 years with new classrooms, computer lab, and English-medium section. See how community support fueled its revival.
Bihar govt launches Chief Secretary Public Grievance Redressal System for faster complaint resolution. Citizens can now register grievances via WhatsApp or email with strict timelines.
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Noida's District Consumer Commission orders Reliance General Insurance to pay a policyholder's Rs 51,462 claim with interest, ruling that claims cannot be rejected on mere suspicion. Learn about the landmark decision.