Helo.ai Unveils Helo Convo AI Agent Platform
Helo.ai by Vivaconnect, an Official Meta Business Solution Provider with over 25 years of enterprise communication expertise, launched Helo Convo at the Meta WhatsApp Business Summit 2026 held at the Reliance Jio Convention Centre, BKC, Mumbai. Helo Convo is a first-of-its-kind enterprise AI agent platform that allows any business to build a fully functional AI agent from a single prompt and deploy it live on WhatsApp in under five minutes.
Customer Support Transformed in Under 60 Seconds
In trials with enterprises that integrated their core systems—including ERP, CRM, knowledge base, and resolution playbooks—customer queries were consistently resolved in under 60 seconds end to end, without human handoff. This marks a shift from traditional support models involving tickets, queues, and transfers.
"Customer support didn't die—it evolved," said Vikram Raichura, Founder & CEO of Helo.ai by Vivaconnect. "For years, enterprises tried to fix a broken model with more chatbots, more agents and more tickets. Helo Convo is what comes next: an AI employee that doesn't ask customers to wait, doesn't route them through menus, and doesn't file tickets. It just resolves. And the best part—any business user can build one in five minutes with a single prompt. No code. No consultants. No IT queue."
One Prompt, Five Minutes, No Code Required
Unlike traditional rule-based bots, Helo Convo functions as an intelligent AI agent capable of running the entire customer lifecycle from a single WhatsApp number—including lead capture, onboarding, sales, support, payments, retention, and feedback—using both text and voice. When human intervention is needed, the conversation is handed to a live agent with full history intact.
Enterprise-grade capabilities include:
- AI agent creation from a single prompt, zero coding required
- Deployment live in under five minutes
- Up to 5,000 simultaneous WhatsApp conversations
- Native integration with Salesforce, HubSpot, Zoho, Shopify and custom APIs
- On-premise deployment options
- ISO 27001 and SOC 2 certified security
Built at Scale in India
Helo.ai processes over 30 billion enterprise messages annually for 3,000+ brands across BFSI, e-commerce, D2C, EdTech, healthcare, travel, and telecom. The bootstrapped, Mumbai-headquartered company has grown to a ₹260 crore ARR without external venture capital—a rare profile in India's AI landscape.
Live Demonstrations at Meta WhatsApp Summit
Live demonstrations are available at Booth 23, Meta WhatsApp Business Summit 2026, Reliance Jio Convention Centre, BKC, Mumbai, on July 7, 2026. Attendees can build a live AI agent from a single prompt on the spot.
About Helo.ai by Vivaconnect
Helo.ai by Vivaconnect is an Official Meta Business Solution Provider building enterprise conversational AI on WhatsApp. Headquartered in Mumbai, the company has evolved over 25 years from a CPaaS pioneer into a full-stack conversational AI platform. Bootstrapped and profitable, Helo.ai today serves 3,000+ enterprises and processes 30+ billion messages annually across BFSI, e-commerce, D2C, EdTech, healthcare, travel, and telecom.
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