Chennai Bus Terminus Relocation Creates Widespread Commuter Confusion
Confusion and inconvenience gripped Chennai on Saturday as the Metropolitan Transport Corporation (MTC) shifted its bus operations from the Broadway terminus to new temporary locations at Island Grounds and Royapuram. This sudden move, part of a redevelopment project by Chennai Metro Rail Limited, left many commuters, including senior citizens and office-goers, stranded and frustrated.
Commuters Left Stranded Without Clear Alternatives
People visiting the wholesale markets in Flower Bazaar and NSC Bose Road found themselves without reliable transport options. Senior citizens, unaware of the terminus shift, engaged in heated arguments with MTC staff and traffic police stationed at Broadway to redirect passengers. Office-goers like C Irene faced additional financial burdens, spending an extra 100 rupees on autorickshaws to reach their workplaces due to buses being short-terminated at Island Grounds.
Delayed Implementation and Operational Changes
The relocation, originally scheduled for January 5, was postponed and finally implemented on Saturday. Transport Minister S S Sivasankar inaugurated the temporary bus shelters at Island Grounds and Royapuram on Friday. Out of the 841 buses previously operating from Broadway, 526 now ply from Island Grounds and 355 from Royapuram. MTC General Manager (Operations) S Nedunzeshian explained that buses were prohibited from using NSC Bose Road on traffic police advice to avoid potential congestion. He suggested that commuters could alight at nearby bus stops around the terminus, but many reported a lack of clarity on exact stopping points.
Inadequate Facilities and Last-Mile Connectivity Issues
Commuters expressed dissatisfaction with the facilities at the new termini. S Murugan from Tiruvanmiyur highlighted that the bus shelters at Island Grounds had minimal roofing and seating. He also pointed out that Rapido and Ola services were not readily available in the isolated location, severely affecting last-mile connectivity. This isolation from main roads further compounded the difficulties faced by daily travelers.
Calls for Better Communication and Infrastructure
Civic activist R Boopalan from North Chennai urged MTC to establish a bus stop near the Raja Annamalai Mandram–TNPSC Road junction to facilitate easier access to Broadway. He emphasized the need for SMS alerts about major terminus shifts and related arrangements, noting that not everyone relies on social media for updates. The lack of effective communication has left many commuters in the dark, exacerbating the chaos.
Impact on Daily Commuters and Market Visitors
The shift has particularly affected those dependent on public transport for their daily commute and market visits. The absence of clear signage and information has led to widespread confusion, with many struggling to adapt to the new routes and schedules. The temporary nature of the shelters and the inadequate amenities have raised concerns about the long-term viability of these arrangements.
As Chennai continues to grow and develop, such infrastructural changes are inevitable. However, the implementation of these changes must prioritize commuter convenience and clear communication to minimize disruption. The current situation underscores the need for more thoughtful planning and better public engagement in future transport projects.
