Varanasi Railway Division Champions Digital Transformation for Pensioners
The Varanasi division of North Eastern Railway took a significant step toward digital empowerment on Thursday by organizing a specialized workshop for retired railway employees. As part of the nationwide Digital Life Certificate Campaign (DLC) 4.0 initiated by the Railway Board, this event aimed to simplify the pension verification process for senior citizens.
Bridging the Digital Divide for Senior Citizens
The workshop focused on educating retired railway personnel about obtaining Digital Life Certificates through app-based and digital means. The Divisional Railway Manager emphasized that the primary objective extends beyond merely simplifying the certificate process. This initiative represents a fundamental shift in how pensioners interact with government services, moving away from traditional bureaucratic hurdles toward digital convenience.
Through comprehensive demonstrations and hands-on assistance, pensioners learned how to complete their annual life certificate requirements without visiting banks physically. The railway administration has recognized that many elderly citizens find technology intimidating, and this workshop was specifically designed to build confidence and digital literacy among this demographic.
Expanding Reach Through Multiple Channels
Complementing the main workshop, pensioner awareness camps are being organized at various stations across the Varanasi division. This multi-pronged approach ensures that retired railway employees from different areas can access this vital information regardless of their location or technical proficiency.
The government's broader vision through DLC 4.0 is clear: eliminate the need for pensioners to stand in long queues at banks and create a transparent, efficient system where life certificates can be obtained through mobile devices or other digital platforms. This not only saves time and reduces physical strain for elderly citizens but also aligns with India's broader Digital India mission.
The Varanasi division's proactive implementation of this national campaign demonstrates the railway department's commitment to leveraging technology for citizen welfare. As more pensioners embrace these digital methods, the traditional challenges associated with annual pension verification are expected to become a thing of the past.
