A shocking incident of passenger violence unfolded on Saturday in Surat's BRTS bus service. A woman passenger physically assaulted a bus driver while he was on duty. The attack stemmed from a dispute over a bus stop from the previous day.
CCTV Captures Aggressive Confrontation
The entire altercation was recorded by security cameras installed inside the bus. The footage clearly shows the woman's aggressive behavior. The bus was traveling on the Someshwara to Surat Railway Station route when the incident occurred.
Details of the Attack
According to police reports, the bus reached a stop near J H Ambani School. A woman wearing a burqa approached the driver's cabin. She allegedly grabbed the driver by his collar. She began questioning him about why he didn't stop the bus at a particular location the day before.
During this heated exchange, the woman reportedly struck the driver on the head. She used the mobile phone she was holding as a weapon. The driver sustained a head injury from the blow. He started bleeding immediately after the attack.
Background of the Dispute
The conflict began on Friday when the same woman passenger was traveling on the bus. She asked the driver to stop the vehicle midway between designated stops. The driver explained that he couldn't halt the bus at that location. He informed her that there was no official bus stop at that point.
This refusal apparently angered the woman deeply. She returned to the same bus route the very next day. Her intention was clearly to confront the driver about the previous day's incident. The confrontation quickly turned violent when she physically attacked him.
Safety Concerns for Public Transport Staff
This incident raises serious questions about the safety of public transport employees in Surat. Bus drivers and conductors face regular challenges while performing their duties. They must follow established rules and schedules for passenger safety.
The attack highlights how minor disputes can escalate into physical violence. Public transport workers deserve protection while serving the community. Proper security measures need implementation to prevent such occurrences in the future.
Local authorities have taken note of the incident. They are reviewing the CCTV footage as part of their investigation. The case serves as a reminder that public transport systems require both passenger cooperation and employee security protocols.
