The Patna Municipal Corporation (PMC) will organize bimonthly Sahyog Shivir in all wards starting June 2 to address public grievances. The camps will be held on the first and third Tuesday of every month from 10 AM onwards.
Preparations Reviewed by District Magistrate
District magistrate Thiyagarajan S M reviewed the preparations and assessed the programme's status. The initiative will cover not only PMC wards but also 41 gram panchayats and wards across 17 urban local bodies.
Inaugural Session on June 2
For the inaugural session on June 2, camps will be held at the following locations:
- Murlichak Primary School (New Capital Circle)
- Guru Sahay Lane Community Hall (Patliputra Circle)
- Kadamkuan Community Hall (Bankipore Circle)
- Water Resources Office (Kankarbagh Circle)
- Urdu Middle School at Narkat Ghat (Azimabad Circle)
- Vishwakarma Community Hall, Bahari Begampur Mandi (Patna City Circle)
Streamlined Grievance Redressal Process
To streamline grievance redressal, citizens can submit applications up to 30 days in advance at circle offices, via WhatsApp, toll-free helplines, or the online portal. Applications will also be accepted at the camps.
Each camp will have representatives from 19 government departments. Ward-level staff, including tax collectors, sanitation supervisors, and inspectors, will be present. Circle executive officers and headquarters officials will oversee operations. Public representatives have also been invited.
Online Portal and Timely Resolution
All grievances will be registered on the Public Grievance Redressal Portal. Departments have been directed to resolve cases and provide written updates within 30 days. Revenue officials will display lists of pending and disposed land-related cases at the venues.
Chief Minister's Initiative
The district magistrate said the initiative, launched on May 19 following the chief minister's call, aims to ensure speedy grievance redressal at the grassroots under the slogan Sabka Samman, Jeevan Aasan. Thousands have already participated in the programme.
