Uttar Pradesh Chief Minister Yogi Adityanath has issued a clear directive to senior police officers posted across the state's districts. He has instructed them to maintain a close and personal watch on the process of resolving complaints and issues raised by the public.
Directive for Proactive Public Service
The Chief Minister emphasized that the primary duty of the police force is to serve and protect the citizens. He stated that senior officers, including those at the Superintendent of Police (SP) level, must take direct responsibility for ensuring that grievances filed by people are addressed promptly and effectively. This move aims to bridge the gap between the public and the police administration, fostering greater trust.
The instructions were delivered during a review meeting focused on law and order and police operations. CM Yogi highlighted that the police should be seen as a friendly and approachable force, ready to assist the common man. He pointed out that timely action on public complaints is crucial for maintaining peace and strengthening the sense of security among citizens.
Focus on Accountability and Timeliness
The CM's orders underscore a shift towards greater accountability within the police hierarchy. He made it clear that merely registering complaints is not enough. The entire process, from filing to final resolution, must be monitored by the district's top police officials to prevent delays and ensure justice.
This initiative is part of a broader effort to improve governance and public service delivery in Uttar Pradesh. By holding senior police personnel directly accountable for grievance redressal, the administration hopes to make the system more responsive and citizen-centric. The directive also aligns with the state government's focus on establishing the rule of law and creating a secure environment for all residents.
Expected Outcomes and Public Impact
The immediate expected outcome of this order is a more streamlined and efficient mechanism for handling public complaints at police stations. Citizens approaching the police with their problems should experience a more systematic and less cumbersome process.
This proactive stance from the Chief Minister's office signals a strong political will to reform police-public interactions. It is anticipated that regular monitoring by senior officers will deter negligence and encourage prompt action at the grassroots level. Ultimately, the success of this directive will be measured by an increase in public satisfaction and a decrease in pending grievances across Uttar Pradesh's police districts.
