Bajaj Finserv Health appoints Deepak J Matai as new CEO
Bajaj Finserv Health appoints Deepak J Matai as CEO

MUMBAI: Deepak J Matai has been appointed chief executive officer of Bajaj Finserv Health, a subsidiary of Bajaj Finserv, as the company seeks to grow its health-tech platform and partner network across healthcare and wellness services.

Experience and Background

Matai, who replaces Devang Mody, brings over 25 years of experience in financial services, insurance, and consumer businesses. He joins from UK-based assistance and insurance services provider CPP Group, where he served as CEO for India, Bangladesh, and Malaysia. In that role, he led distribution partnerships across BFSI, customer propositions, and operations. He has also held senior positions at Barclays and SBI Card.

Role and Responsibilities

As CEO, Matai will lead BFHL, Vidal, and associated companies in the next phase of growth. The company stated that his focus will include strengthening the health-tech ecosystem, expanding partner integrations, and deepening customer value across healthcare, wellness, and allied services. He will also collaborate with teams across the group to drive innovation, execution, compliance, and customer trust.

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Industry Context

Sanjiv Bajaj, Chairman and MD of Bajaj Finserv, commented: "India has 16% of the world's population but accounts for just 1% of global healthcare spending, making it one of the most important and fast-growing opportunities of our time." He added that Bajaj Health was built as a health-tech platform to bring providers, services, and payers together, making healthcare more accessible and seamless. "A strong foundation is already in place, and Deepak with his expertise and strategic guidance, will take the company to its next phase of growth."

Platform Details

BFHL operates a digital platform serving insurers, corporates, and government entities through partnerships across wellness, OPD, and IPD services. Its network includes 130,000 doctors, 6,500 lab touch points, and 15,000 hospitals, including 2,500 enabled for cashless OPD.

The platform processes nearly 24 million transactions annually and is supported by 660 doctors for claims adjudication. The company noted that the platform is built on a micro-services architecture with an app-first design and AI-led abuse management for digital cashless healthcare journeys.

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