A recent incident at Kempegowda International Airport in Bengaluru has raised concerns about fake cab applications targeting passengers. A traveler heading from the airport to Malleswaram earlier this month was charged Rs 400 more than the fare displayed on the app. This overcharging has prompted warnings from authorities and consumer rights groups.
How the Scam Works
Scammers create counterfeit cab apps that mimic legitimate services. These apps show a lower fare initially, but after the trip, the final amount is significantly higher. In the reported case, the passenger noticed the discrepancy only after reaching the destination. The fake app had no customer support or refund mechanism.
Common Tactics Used by Fraudsters
- Fake apps with similar logos and names to popular cab services.
- Unusually low fares to attract users.
- No proper billing or receipt generation.
- Requests for cash payments instead of digital transactions.
Precautionary Measures for Travelers
To avoid falling victim to such scams, passengers are advised to follow these steps:
- Download cab apps only from official app stores like Google Play or Apple App Store.
- Verify the app developer's name and check reviews before installation.
- Always compare the fare shown on the app with the final bill.
- Use digital payment methods that offer transaction records.
- Report any suspicious activity to the airport police or cybercrime helpline.
Official Response
The Bengaluru police have registered a case and are investigating the matter. An official spokesperson stated, “We urge passengers to remain vigilant and only use authorized cab services. We are working with app stores to identify and remove fraudulent applications.” The airport authorities have also increased awareness campaigns through announcements and digital displays.
Impact on Travelers
Such scams not only cause financial loss but also erode trust in digital services. Frequent flyers are particularly at risk. A regular traveler commented, “It’s scary to think that even apps can be fake. I will now double-check everything before booking.”
What to Do If Scammed
If you have been overcharged or suspect a fake app, immediately contact the airport police at 112 or the cybercrime helpline 1930. Keep screenshots of the app and payment details as evidence. Also, report the app to the respective app store to prevent others from being duped.
Authorities emphasize that awareness is the key to prevention. By staying informed and cautious, travelers can enjoy a safe journey from Bengaluru airport.
