Delhi government partners with IIT Kanpur to launch an AI-enabled unified dashboard, IGMS, integrating multiple complaint portals for faster public grievance redressal and data-driven governance.
Patna Municipal Corporation addresses 671 out of 1,782 property tax and waste complaints swiftly. Commissioner Yashpal Meena directs officers for faster resolution under the OTS scheme. Read how PMC is improving citizen services.
Delhi's new 24/7 Passenger Assistance Control Room tackles flight delays & cancellations. Learn how this multi-agency hub resolved over 13,000 complaints since December.
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
Western Railway's 2025 saw 100% electrification, 97% punctuality, and major safety upgrades. Discover how WR is leading India's sustainable transport revolution.
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
2025 saw landmark reforms in India's retirement landscape. Explore key changes to NPS flexibility and stricter EPF withdrawal rules, and learn how they impact your financial future.
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
Magadi Congress MLA HC Balakrishna's fiery reprimand to a tahsildar goes viral. He warns officials failing public duties may face people's anger. Read the full story.
Insurer rejected a bacterial meningitis claim? Learn the steps to successfully challenge the denial, from policy review to ombudsman. Expert advice from Insurance Samadhan.
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
Indian Railways expands its AI-based 'Intrusion Detection System' to 981 km of tracks in the Northeast to prevent elephant and animal collisions. A major step in wildlife conservation.
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
Haryana's Food Minister Rajesh Nagar suspends an inspector, orders FIRs in three cases after probe finds procedural lapses and public grievances. Read about the key decisions from the Kurukshetra meeting.
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
The new Securities Markets Code Bill introduces an 8-year time limit for Sebi probes and a 180-day investigation deadline. It also creates an Ombudsperson for investor grievances. Read the key changes.
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Justice Dinesh Maheshwari champions Indian Knowledge System, urges shift from Artificial to Authentic Intelligence. Discover the call for a legal system rooted in civilizational values.
A man attempted self-immolation outside the Kanpur DM's office, alleging his complaints were ignored. Police intervened, and a case has been registered. Read the full details.
Bihar's Energy Secretary Manoj Kumar Singh mandates on-spot resolution of power complaints in weekly open house. A push for consumer-centric governance in Patna.
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
Haryana advocates met DGP Shatrujeet Kapur, highlighting severe difficulties in accessing FIRs online via the 'Haryana Police' portal. They demand a streamlined, advocate-friendly system for justice delivery.
Ten years after reforms were promised, India's juvenile justice system remains broken. Institutional gaps continue to fail children and derail their futures. Read our analysis.
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.