Consumer Movement Falters Despite Digital Platform
The e-Jagriti Platform shows strong grievance redressal numbers, but experts warn the broader consumer movement remains weak and ineffective in India.
Category : Search result: Consumer Grievance Redressal Forum
Chennai Bus Operator Fined ₹12,000 for Stranding Family
A Chennai consumer commission ruled against a private bus operator for stranding a family mid-journey, ordering ₹12,000 compensation including ticket refund for missed work and stress.
NDMC Special Wing for Foreign Embassy Issues in Delhi
New Delhi Municipal Council plans a dedicated unit for foreign embassies to resolve civic complaints faster through single-window access at Palika Kendra.
Delhi Nursery Admissions: Crucial Dates for Parents
Delhi's nursery admission process enters a critical phase. Learn about key dates for lists, points system, and grievance redressal windows to secure your child's seat. Stay informed and prepared!
Bengaluru consumer forum orders lift maker to pay Rs 1 lakh compensation
A Bengaluru advocate won a consumer case against Unosafe Elevator for defective installation. The commission ordered a refund and compensation, but the order is currently stayed. Read the full story.
27 Restaurants Fined for Forcing Service Charge on Customers
India's CCPA cracks down on 27 restaurants for unfair service charge practices. Fines up to Rs 50,000 levied, refunds ordered. Know your consumer rights.
Ayodhya Zone Leads in Police Complaint Resolution
Ayodhya police zone ranks first in handling public complaints via IGRS. Learn how ADG Praveen Kumar's team achieved swift resolution and built public trust. #UttarPradesh #Governance
Insurer to Pay Rs 5 Lakh for Wrong Mediclaim Rejection
Ahmedabad consumer forum directs Oriental Insurance to pay Rs 5 lakh mediclaim with interest & compensation for wrongly citing pre-existing disease. Landmark ruling for policyholders.
DHBVN Issues SOP for Consumer Grievances After HERC Rap
DHBVN launches a strict SOP for grievance redressal after HERC criticized its casual approach. New rules mandate online tracking, set deadlines, and warn of fines for officers.
Restaurant fined Rs 25k for serving non-veg to Brahmin family
An Ahmedabad consumer court fined a restaurant Rs 25,000 for serving chicken to a Brahmin family who ordered a veg dish, citing hurt religious sentiments. Read the full verdict details.
Centre to Add Grievance System, Call Centre to Maternity Scheme
Following PM Modi's review, the Centre will integrate a grievance redressal system and a national call centre into the Pradhan Mantri Matru Vandana Yojana to improve beneficiary experience and scheme efficiency. Learn about the key reforms.
RBI Governor: Align Digitalisation with Fair Consumer Outcomes
RBI Governor Shaktikanta Das warns that unchecked digital innovation can harm consumers. He calls for ethical tech development and robust grievance redressal. Read his full speech.
CIBIL Error Costs Credit Card Company Rs 20,000 in Chandigarh
A Chandigarh consumer wins Rs 20,000 compensation after a credit card company's CIBIL error marked him a defaulter despite a 'No Dues' certificate. Learn how to protect your credit score.
Yogi Adityanath Holds Public Hearing at Gorakhnath Temple
Uttar Pradesh CM Yogi Adityanath listened to 150 citizens' grievances at Gorakhnath Temple, directing officials for time-bound action. He also announced aid for a late journalist's family.
Mercedes Dealers Fined Rs 3 Lakh for Misleading Sale
Gujarat consumer commission orders Mercedes-Benz dealers to pay Rs 3.35 lakh compensation for selling a 2014-made car as new in 2015. Landmark Car Pvt Ltd found guilty of unfair trade practice.
Women's Commission Resolves 52 Complaints in 2-Day Sitting
Kerala Women's Commission addressed 380 complaints in a two-day district-level sitting in Thiruvananthapuram, resolving 52 cases. The initiative aims to ensure timely justice and support for women.
Odisha's 'Nari Courts' Pilot for Women's Grievance Redressal
Odisha govt launches 'Nari Adalats' in 10 gram panchayats, starting with Malkangiri. These women's courts, led by 'Nyaya Sakhis', will handle cases of harassment & rights denial. Read more.
Delhi CM Rekha Gupta Holds Public Hearing, Orders Action
Delhi Chief Minister Rekha Gupta held a Jan Sunwai public hearing on Tuesday, addressing citizen complaints directly. She ordered officials to resolve issues within set timelines and stressed accountability. Read more about the governance initiative.
Noida firm told to refund Rs 1 lakh, pay fine for service failure
Noida consumer court directs Future Choice Holidays to refund Rs 1 lakh with 6% interest and Rs 3000 fine for failing to provide booked hotel services. Read the full verdict details.
NCW Chairperson Reviews Women's Safety in Jorhat
NCW Chairperson Vijaya Rahatkar held key meetings in Jorhat to review women's welfare schemes and law enforcement. She stressed zero tolerance for crimes against women and better coordination.
Odisha CM's Grievance Session Hits 95% Resolution Rate
Odisha CM Mohan Charan Majhi chaired the 16th grievance hearing, resolving 95% of 13,358 complaints. The session approved urgent medical aid and strengthened public trust in governance. Read how the initiative is transforming citizen redressal.
File & Track Consumer Complaints Online in India
Feeling cheated? Learn how to file a consumer complaint online in minutes via India's National Consumer Helpline (NCH) and track its progress for a timely resolution.
Insurer Must Pay Rs 67,000 for Unsettled Scooter Theft Claim
Noida consumer court slaps Sriram General Insurance with penalty for ignoring policyholder's claim after electric scooter theft. Read the full verdict details.
Hyderabad Gets AI Chatbot for Civic Grievances in 4 Languages
Hyderabad's GHMC rolls out an AI-powered chatbot supporting Telugu, Hindi, Urdu & English for citizen services. Report grievances, get form help & reduce office visits. #DigitalGovernance
Chennai Power Forums Run Without Key Members, 10k Cases in 2025
Chennai's electricity grievance forums are operating without mandatory technical experts, leaving consumers helpless. TNERC demands immediate action to fill vacant posts. Read more.
Yogi Adityanath Orders Merit-Based Disposal of Revenue Cases
Uttar Pradesh CM Yogi Adityanath mandates merit-based resolution of all revenue cases, expedites land record digitisation, and orders time-bound grievance redressal for public benefit.
Haryana CM Orders Publicity for Samadhan Shivir Camps
Haryana CM Nayab Singh Saini instructs DCs to widely publicize Samadhan Shivir dates. Over 17,699 complaints resolved from July-Dec 2025. Learn how to get your issues addressed.
Consumer Forum Slaps Bank for Unfair Credit Card Practice
Dharwad consumer forum fines HDFC Bank Rs 50,000 for issuing three cards for one application, calling it a deficiency in service. Read the full verdict.
Delhi govt, IIT Kanpur launch AI grievance platform IGMS
Delhi government partners with IIT Kanpur to launch an AI-enabled unified dashboard, IGMS, integrating multiple complaint portals for faster public grievance redressal and data-driven governance.
Ahmedabad firm to pay Rs 1.85 lakh for cancelling InterMiles
Ahmedabad consumer commission orders InterMiles to pay Rs 1.85 lakh to a frequent flyer for cancelling his loyalty points without proper notice. Read the full case details.
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