Delhi's 24/7 Aviation Grievance Hub Resolves 13,000+ Cases
Delhi's new 24/7 Passenger Assistance Control Room tackles flight delays & cancellations. Learn how this multi-agency hub resolved over 13,000 complaints since December.
Category : Search result: telecom grievance redressal
Aviation Control Room in Delhi Resolves 13,000+ Complaints
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
WR's 2025: 97% Punctuality, Full Electrification Achieved
Western Railway's 2025 saw 100% electrification, 97% punctuality, and major safety upgrades. Discover how WR is leading India's sustainable transport revolution.
DAVV's Grievance App Sees Over 90% Resolution Rate
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Chit Fund Ordered to Refund ₹8.55 Lakh to Senior Citizen
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
23% Indian Users Struggle with Mobile Complaint Process
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
No Insurance Payout Without Valid Vehicle Fitness: Commission
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
Consumer Helpline Recovers Rs 45 Crore in 2025
India's National Consumer Helpline resolved over 67,000 complaints and secured refunds worth Rs 45 crore in 2025, with e-commerce leading grievances. Learn how to seek help.
Coimbatore civic body accused of faking encroachment removal
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
Bengaluru MLA's Viral Video: Warns Officials of Slipper Treatment
Magadi Congress MLA HC Balakrishna's fiery reprimand to a tahsildar goes viral. He warns officials failing public duties may face people's anger. Read the full story.
How to Challenge a Wrongful Critical Illness Claim Rejection
Insurer rejected a bacterial meningitis claim? Learn the steps to successfully challenge the denial, from policy review to ombudsman. Expert advice from Insurance Samadhan.
SC Sets Deadline for Chandigarh Vendor Encroachment Cases
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka Consumer Forum: Just 3 Cases Pending Now
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
High Court Orders NHAI to Promote App's Highway Complaint Tool
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
CERC's Strategic Reset on National Consumer Day 2025
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
Haryana Minister Suspends Inspector Over Irregularities
Haryana's Food Minister Rajesh Nagar suspends an inspector, orders FIRs in three cases after probe finds procedural lapses and public grievances. Read about the key decisions from the Kurukshetra meeting.
Digital Justice Spearheads National Consumer Day 2025
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Consumer Court Slaps Cigna TTK for Wrongful Claim Rejection
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
Odisha School Dept Weekly Grievance Hearings Every Monday
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
New Securities Code Sets 8-Year Limit for Sebi Investigations
The new Securities Markets Code Bill introduces an 8-year time limit for Sebi probes and a 180-day investigation deadline. It also creates an Ombudsperson for investor grievances. Read the key changes.
Man Threatens Self-Immolation at Lucknow Grievance Meet
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Panchkula villagers' chemical leak complaint addressed by minister
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Man tries to set himself ablaze at Kanpur DM office
A man attempted self-immolation outside the Kanpur DM's office, alleging his complaints were ignored. Police intervened, and a case has been registered. Read the full details.
Justice G Radha Rani Heads Telangana Consumer Commission
Justice G Radha Rani appointed President of Telangana State Consumer Disputes Redressal Commission, becoming India's first woman to lead a state consumer panel. Read about her landmark career.
Bihar Power Chief Orders Fast Grievance Resolution
Bihar's Energy Secretary Manoj Kumar Singh mandates on-spot resolution of power complaints in weekly open house. A push for consumer-centric governance in Patna.
Madurai's Smart App Faces Public Hesitation
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
Advocates meet Haryana DGP over FIR access problems
Haryana advocates met DGP Shatrujeet Kapur, highlighting severe difficulties in accessing FIRs online via the 'Haryana Police' portal. They demand a streamlined, advocate-friendly system for justice delivery.
PNGRB Rolls Out Consumer Protection Rules for Oil & Gas
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
Govt Enforces Strict IT Rules for Social Media, OTT Accountability
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Kaushambi Police's Daily Virtual 'JanSunwai' Shows Results
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
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