Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
AMD, Cisco Systems and Saudi AI startup Humain form joint venture for Middle East data centers, securing Luma AI as first major customer for 100MW project. Major expansion planned by 2030.
Microsoft faces user outrage over plans to turn Windows into an AI-driven 'agentic OS'. Users demand reliability over automation. Read the full story.
Bajaj Markets achieves 40% engagement boost and 25% lead generation growth using Netcore Cloud's AI-powered conversational agents. Discover how AI transforms financial services.
IndiGo flight 6E 6763 from Pune to Delhi faced a 3-hour delay, causing passenger frustration and viral confrontations. Full details of the airport chaos and airline response.
Deoghar police arrested eight cybercriminals posing as customer care representatives in a major raid near Pesarpur village. Learn how they defrauded people across India.
A Pune man's unique protest with donkeys towing his faulty Mahindra Thar goes viral. Owner Ganesh Sangde demands action after repeated service failures. Read the full story.
Donald Trump struggles to deliver on inflation promises as voter frustration mounts. Rising costs threaten his election prospects. Read analysis of economic challenges.
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
PayTM expands its financial ecosystem with 24K digital gold coins, offering customers a secure and accessible investment avenue while deepening platform engagement.
Firstsource Solutions makes strategic investment in Lyzr AI to revolutionize business process outsourcing with cutting-edge generative AI technology, enhancing customer experience and operational efficiency.
Indian Bank's Managing Director Binod Kumar commits to accelerating Jharkhand's economic development through enhanced banking services, digital transformation, and robust credit support for key sectors.
Discover how AgentForce's AI-powered platform is reshaping customer engagement in India's life sciences sector, eliminating burnout while boosting productivity by 40%.
Discover how Indian D2C brands are shifting from aggressive sales tactics to building genuine customer relationships through storytelling and community engagement.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in India's martech sector.
Bengaluru-based customer data platform Lemnisk completes significant secondary transaction led by Bajaj Financial Securities, marking major investor confidence in Indian martech sector.
Discover how Japanese Omotenashi - the art of selfless hospitality showcased during Tokyo Olympics - offers valuable lessons for Indian companies seeking to enhance employee experience and customer satisfaction.
India proposes groundbreaking AI regulations under Consumer Protection Act. Learn how new draft rules will hold companies accountable for chatbot failures and prevent customer service misuse.
OpenAI CEO Sam Altman reveals his frustrating Tesla purchase saga - paid $50,000 deposit in 2016 but never received his car despite years of waiting and empty promises.
Liberty General Insurance celebrated Customer Experience Week 2025 with remarkable success, drawing over 600 customers to branches nationwide while reinforcing trust and service excellence.
OpenAI CEO Sam Altman's attempt to get a Tesla refund took an unexpected turn when he received an automated reply that left everyone amused. Discover the hilarious email exchange that's taking the internet by storm.
Discover how Indian startups are embracing lean marketing principles to achieve sustainable growth without burning through cash. Learn practical strategies for efficient customer acquisition and long-term success.
Discover how Kissht's innovative approach to customer-centric fintech solutions is reshaping India's financial ecosystem with cutting-edge technology and personalized services.
Sam Altman's incredible 7.5-year wait for his Tesla finally ended with a refund demand. Discover Elon Musk's unexpected response and what happened next in this viral tech saga.