Noida CEO Stops Pay of 8 Officials for IGRS Delays
Noida Authority CEO Lokesh M halts salaries of eight senior officials due to pending public grievance cases. Action taken for laxity in IGRS complaint disposal. Details inside.
Category : Search result: customer grievance
Yogi Adityanath orders senior police to monitor public complaints
Uttar Pradesh CM Yogi Adityanath instructs senior police officials to personally monitor grievance redressal. He gave the directive during Monday's Janata Darshan in Lucknow, hearing 42 complaints.
Yogi Adityanath Orders Police to Monitor Public Grievance Resolution
Uttar Pradesh CM Yogi Adityanath instructs senior district police officers to ensure timely resolution of public complaints. He emphasizes public service and accountability in law enforcement.
Vizag: ₹32 Lakh Lost to Fake Customer Care Scams
Visakhapatnam residents lose over ₹32 lakh to fake customer care numbers on search engines. Police warn against QR code payments and share safety tips. Stay protected from cyber fraud!
Coupang Data Breach Affects 33.7 Million Users
South Korea's e-commerce giant Coupang suffers a massive data breach impacting 33.7 million customer accounts. Learn what data was stolen and how to protect yourself.
GIM Study: Balanced AI Design Builds Customer Trust
Goa Institute of Management research reveals the ideal level of AI humanisation for customer comfort. Learn how design impacts trust and engagement in services.
Meesho: 61% Queries Solved by Gen AI, IPO Dec 3
Meesho reveals Gen AI handles 61% consumer queries as it prepares for December 3 IPO with Rs 4,250 crore fresh issue. Discover the e-commerce platform's digital transformation.
Apple's Fifth India Store Coming to Noida
Apple confirms opening its fifth retail store in India at Noida next month. Experience new devices firsthand and get expert support from Apple teams.
5 Public Grievances Resolved at Chandigarh Samadhan Camp
Chandigarh's Samadhan camp addresses citizen complaints immediately. Five grievances resolved on the spot by Deputy Commissioner Vinay Pratap Singh. Read how local governance is improving.
SC Orders National Audit of Private Universities
Supreme Court mandates unprecedented nationwide scrutiny of private universities' governance and finances. A student's grievance sparks a judicial overhaul of higher education.
Indian Cloud Telephony Firms Lead Voice AI Revolution
Indian enterprises are rapidly adopting voice AI for customer service, with cloud telephony companies like Exotel and Ozonetel enabling natural conversations in multiple languages while cutting costs.
Ring Forces Hundreds of Remote Workers to Relocate
Amazon's Ring division mandates hundreds of customer service workers to relocate to central hubs in US and UK as company shifts to AI-powered support system. Read the full story.
Capillary Tech Secures $45M Funding Round
SaaS leader Capillary Technologies raises $45M in Series D funding led by Avataar Ventures to expand global presence and enhance AI-powered customer loyalty solutions.
Amazon's $2.5 Billion Payout: Who Gets Refunds?
Amazon begins $2.5 billion payouts to eligible Prime members after FTC settlement. Find out if you qualify for a refund and the details of the lawsuit.
Jharkhand Launches Themed Public Service Drive Until Dec 15
Jharkhand government launches sectoral Aapki Yojana-Aapki Sarkar Aapke Dwar program from Friday. First week themed as Right to Service Week with panchayat camps.
Zomato to Share Customer Phone Numbers with Restaurants
Zomato CEO announces new feature allowing restaurants to access customer phone numbers with consent. Learn about the privacy implications and terms of this controversial update.
Health Claim Denied Over Old Illness: Your Rights
Insurer rejected AMAN claim citing undisclosed 2008 spondylitis. Learn IRDAI rules on claim rejection, moratorium protection & grievance options. Know your insurance rights now!
Bitespeed AI Voice Agents See Rapid Enterprise Adoption
Bitespeed launches revolutionary AI Voice Agents for e-commerce, automating customer support. Over 100 enterprise brands have already adopted this game-changing technology.
Shipsy Appoints Servo Sawhney as CCO
SaaS logistics platform Shipsy appoints Servo Sawhney as Chief Customer Officer to drive global customer success and strategic growth initiatives.
AMD, Cisco & Saudi Humain Launch AI Joint Venture
AMD, Cisco Systems and Saudi AI startup Humain form joint venture for Middle East data centers, securing Luma AI as first major customer for 100MW project. Major expansion planned by 2030.
Bajaj Markets Gains 40% Engagement via AI Agents
Bajaj Markets achieves 40% engagement boost and 25% lead generation growth using Netcore Cloud's AI-powered conversational agents. Discover how AI transforms financial services.
8 Cyber Criminals Arrested in Deoghar Forest Raid
Deoghar police arrested eight cybercriminals posing as customer care representatives in a major raid near Pesarpur village. Learn how they defrauded people across India.
Donkeys Tow Mahindra Thar in Pune Customer Protest
A Pune man's unique protest with donkeys towing his faulty Mahindra Thar goes viral. Owner Ganesh Sangde demands action after repeated service failures. Read the full story.
Centre Tells Haryana to Hold DISHA Meetings Separately
The Centre has directed Haryana to conduct DISHA Committee meetings independently, reversing the state's order for joint sessions. This follows objections from Congress MP Varun Chaudhary. Read more.
Human Customer Care Becomes a Luxury in 2025
As companies race to automate support, speaking to a real person has become a luxury, sometimes even a paid one. Explore the human cost of AI-driven customer service.
Air Serbia Unveils New Frequent Flyer Program with Loyalty Partner
Air Serbia partners with Loyalty Juggernaut to launch a revolutionary frequent flyer program, enhancing customer experience with personalized rewards and digital innovation.
Siddaramaiah warns officials against public harassment
Karnataka CM Siddaramaiah warns revenue officials against making citizens travel between offices. Read how he demands efficient governance and citizen-friendly services.
SEOagency.in: 91% Retention & New GEO Model Launch
Indian digital marketing leader SEOagency.in celebrates exceptional customer loyalty while introducing innovative Generative Engine Optimization to transform ROI-driven digital growth strategies.
MoEngage raises $100M for AI marketing expansion
San Francisco and Bengaluru-based customer engagement platform MoEngage raises $100 million in Series E funding led by Goldman Sachs Asset Management and B Capital to accelerate AI-powered marketing solutions and expand across North America and APAC regio
Odisha HC orders ₹1L compensation for defective car
In a landmark consumer protection case, the Odisha High Court has directed a car dealer to pay ₹1 lakh compensation to a customer who received a defective vehicle. Learn how the court upheld consumer rights in this significant ruling.
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