Chandigarh Power Distribution Launches Free Digital Payment Module
Chandigarh Power Distribution Limited (CPDL) has officially launched its own digital payment module, a significant step aimed at enhancing consumer convenience and promoting digital transactions. This new facility enables consumers to pay their electricity bills directly through the utility's official website without incurring any payment gateway charges, offering a cost-free and efficient alternative to traditional payment methods.
Seamless and Cost-Free Transaction Experience
A spokesperson for CPDL emphasized that the initiative is designed to foster digital payments by providing a faster, seamless, and entirely free transaction process. Consumers can now make payments using their Contract Account (CA) number or the old account number printed on their electricity bills, eliminating the need for third-party platforms and associated fees.
Key Features of the New Payment System:
- Direct payment through the CPDL website or by scanning the QR code on bills.
- Automatic retrieval of bill amounts after entering CA and mobile numbers.
- Real-time payment updates, a major improvement over previous delays of several days.
- Instant payment confirmations sent via WhatsApp and email for added convenience.
Part of Broader Digital Transformation Drive
Officials stated that this launch is a crucial component of CPDL's ongoing digital transformation efforts, aimed at modernizing service delivery and improving overall consumer satisfaction. By integrating advanced technology, CPDL seeks to streamline operations and reduce the hassle associated with bill payments, aligning with broader trends in utility sector innovation.
Step-by-Step Guide to Pay Electricity Bills on CPDL Website
- Visit the official CPDL website: chandigarhpower.com.
- On the Home Page, under Payment Options, click Pay Now.
- Alternatively, navigate to Consumer Services → Quick Pay – Electricity Bill.
- For a quicker option, scan the QR code provided on your electricity bill.
This initiative not only simplifies the payment process but also supports the government's push towards a digital economy, making it easier for residents of Chandigarh to manage their utility expenses efficiently and securely.
