Haryana advocates met DGP Shatrujeet Kapur, highlighting severe difficulties in accessing FIRs online via the 'Haryana Police' portal. They demand a streamlined, advocate-friendly system for justice delivery.
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
Haryana CM Nayab Singh Saini calls CM Window a symbol of public trust, reveals 14.12 lakh complaints resolved. Officials urged to ensure honest and timely grievance redressal.
Uttar Pradesh has transformed its security landscape in 8 years. Now, the focus shifts to institutional reform, grievance redressal, and citizen-centric policing for lasting trust. Explore the journey.
A newly constructed road in Kharar, Mohali, damaged within days, exposing supervisory lapses & alleged fund misuse. DC orders probe, action against officials. Details inside.
Bihar govt launches Chief Secretary Public Grievance Redressal System for faster complaint resolution. Citizens can now register grievances via WhatsApp or email with strict timelines.
RBI Governor announces a special two-month campaign to resolve all complaints pending over 30 days with the Ombudsman. Get details on the surge in grievances and the central bank's push for better customer service.
Noida's District Consumer Commission orders Reliance General Insurance to pay a policyholder's Rs 51,462 claim with interest, ruling that claims cannot be rejected on mere suspicion. Learn about the landmark decision.
Haryana RTS Commission orders HSVP to pay ₹5,000 compensation for unjustified 5-year delay in a 2018 case. Officers to be investigated and penalised. Read the full story.
National SC Commission's Anju Bala says every missed call from complainants will be treated as a grievance. She urges officials in Jalandhar to address issues promptly and ensure justice.
Rajasthan BJP launches a formal grievance mechanism for party workers at its state HQ in Jaipur. The move aims to address internal issues before upcoming urban and rural body elections. Read more.
Noida Authority CEO Lokesh M halts salaries of eight senior officials due to pending public grievance cases. Action taken for laxity in IGRS complaint disposal. Details inside.
Uttar Pradesh CM Yogi Adityanath instructs senior police officials to personally monitor grievance redressal. He gave the directive during Monday's Janata Darshan in Lucknow, hearing 42 complaints.
Uttar Pradesh CM Yogi Adityanath instructs senior district police officers to ensure timely resolution of public complaints. He emphasizes public service and accountability in law enforcement.
Unfilled positions in consumer redressal systems undermine trust as service failures evolve. Learn how vacancies impact consumer protection mechanisms and what needs urgent attention.
Chandigarh's Samadhan camp addresses citizen complaints immediately. Five grievances resolved on the spot by Deputy Commissioner Vinay Pratap Singh. Read how local governance is improving.
Supreme Court mandates unprecedented nationwide scrutiny of private universities' governance and finances. A student's grievance sparks a judicial overhaul of higher education.
Jharkhand government launches sectoral Aapki Yojana-Aapki Sarkar Aapke Dwar program from Friday. First week themed as Right to Service Week with panchayat camps.
Insurer rejected AMAN claim citing undisclosed 2008 spondylitis. Learn IRDAI rules on claim rejection, moratorium protection & grievance options. Know your insurance rights now!
India initiates major aviation safety reform by restructuring DGCA into an autonomous Civil Aviation Authority with funding powers and enhanced consumer protection mechanisms.
Telangana High Court directs state government to decide on establishing district consumer dispute redressal commissions in 23 new districts within four weeks. Read the full story.
India faces a massive demand for 30,000 pilots to crew 1,700 new aircraft on order, as revealed by Aviation Minister Ram Mohan Naidu. Discover the details and implications for India's aviation sector.
Singapore Airlines' net profit plunged 67.8% to S$239 million as Air India losses impacted earnings. The carrier maintains long-term strategy despite setbacks.
The Centre has directed Haryana to conduct DISHA Committee meetings independently, reversing the state's order for joint sessions. This follows objections from Congress MP Varun Chaudhary. Read more.
One year after the Air India-Vistara merger, the airline faces fleet reduction, market share fluctuations, and delayed transformation targets. Analysis of the challenges and future outlook.
India's aviation security watchdog BCAS mandates secondary ladder point checks for all flights. New security protocol enhances passenger safety across Indian airports.
Karnataka CM Siddaramaiah warns revenue officials against making citizens travel between offices. Read how he demands efficient governance and citizen-friendly services.
In a landmark ruling, India's Supreme Court has dismissed allegations against Captain Sumeet Sabharwal for the 2010 Air India Express crash, stating the nation doesn't hold the pilot responsible. The court's powerful statement brings closure to a 14-year