Aviation Control Room in Delhi Resolves 13,000+ Complaints
Delhi's new 24/7 aviation control room tackles passenger woes, resolving over 13,000 complaints since Dec 3. Learn how this hub is transforming grievance redressal for Indian flyers.
Category : Search result: redressal system
WR's 2025: 97% Punctuality, Full Electrification Achieved
Western Railway's 2025 saw 100% electrification, 97% punctuality, and major safety upgrades. Discover how WR is leading India's sustainable transport revolution.
DAVV's Grievance App Sees Over 90% Resolution Rate
Devi Ahilya Vishwavidyalaya's new e-Samadhan app resolves over 90% of student complaints swiftly. The platform reduces CM Helpline grievances by 25% and plans expansion. Read more about this digital success story.
Chit Fund Ordered to Refund ₹8.55 Lakh to Senior Citizen
Ernakulam Consumer Commission directs Finisyer Kuries to refund ₹8.25 lakh with interest to a senior citizen after abrupt closure. The firm must also pay compensation for mental agony. Read the full details of the landmark order.
23% Indian Users Struggle with Mobile Complaint Process
A new survey reveals nearly a quarter of Indian mobile users find the complaint filing process cumbersome. Discover key pain points and what telecom operators must improve.
No Insurance Payout Without Valid Vehicle Fitness: Commission
Uttarakhand consumer commission backs insurer's rejection of a ₹1.6 lakh accident claim due to an expired fitness certificate. A crucial reminder for vehicle owners.
2025: A Turning Point for India's Pension System
2025 saw landmark reforms in India's retirement landscape. Explore key changes to NPS flexibility and stricter EPF withdrawal rules, and learn how they impact your financial future.
Coimbatore civic body accused of faking encroachment removal
Coimbatore town planning officials face allegations of closing a petition by attaching unrelated photos. The mayor promises action. Read the full details of the civic negligence.
SC Sets Deadline for Chandigarh Vendor Encroachment Cases
Supreme Court directs Punjab & Haryana HC to decide pending vendor land occupation cases in 3 weeks. Chandigarh admin must file affidavit on removal action. Key details inside.
Karnataka Consumer Forum: Just 3 Cases Pending Now
Karnataka's consumer forum has drastically reduced pending cases to just three, a historic low. Read about the reforms and future plans for consumer justice.
High Court Orders NHAI to Promote App's Highway Complaint Tool
Kerala High Court directs NHAI to widely publicize a new feature in its 'Rajmargyatra' app for highway complaints. Learn how this move aims to improve grievance redressal for citizens.
AI System to Protect Wildlife on 981 km of NE Railway Tracks
Indian Railways expands its AI-based 'Intrusion Detection System' to 981 km of tracks in the Northeast to prevent elephant and animal collisions. A major step in wildlife conservation.
CERC's Strategic Reset on National Consumer Day 2025
Ahmedabad's CERC marked National Consumer Day with a new logo, website, and youth-led research. IAS Mona Khandhar highlighted Gujarat's digital grievance redressal. Read more.
Digital Justice Spearheads National Consumer Day 2025
National Consumer Day 2025 champions 'Digital Justice' with AI-powered platforms like Samadhan and Grievance Redressal Assessment for faster consumer complaint resolution. Learn how tech is empowering Indian consumers.
Consumer Court Slaps Cigna TTK for Wrongful Claim Rejection
Noida's consumer court directs Cigna TTK Health Insurance to pay a ₹35,000 claim with interest for wrongly labeling it as fraud. The insurer failed to verify documents properly. #ConsumerRights #HealthInsurance
Odisha School Dept Weekly Grievance Hearings Every Monday
Odisha's School & Mass Education Dept launches weekly public grievance hearings every Monday in Bhubaneswar, led by Commissioner N Thirumala Naik, for timely resolution of school-related issues.
Man Threatens Self-Immolation at Lucknow Grievance Meet
A youth in Lucknow threatened self-immolation during a public hearing over a property dispute. Officials intervened, and a spot inspection was ordered. Read the full story.
Panchkula villagers' chemical leak complaint addressed by minister
Residents of Sukhdarshanpur raised concerns about chemical waste. Minister Vipul Goel directed PWD to install drainage by Jan 5 for a permanent solution. Read about the grievance redressal meeting.
Law Panel Chief Calls for Indianization of Legal Framework
Justice Dinesh Maheshwari champions Indian Knowledge System, urges shift from Artificial to Authentic Intelligence. Discover the call for a legal system rooted in civilizational values.
Justice G Radha Rani Heads Telangana Consumer Commission
Justice G Radha Rani appointed President of Telangana State Consumer Disputes Redressal Commission, becoming India's first woman to lead a state consumer panel. Read about her landmark career.
Madurai's Smart App Faces Public Hesitation
Madurai's new 'Smart Madurai' app for civic complaints struggles with low adoption. Residents, citing past failures of the online portal, doubt its effectiveness despite corporation assurances.
India's Juvenile Justice System Fails a Decade Later
Ten years after reforms were promised, India's juvenile justice system remains broken. Institutional gaps continue to fail children and derail their futures. Read our analysis.
PNGRB Rolls Out Consumer Protection Rules for Oil & Gas
The Petroleum and Natural Gas Regulatory Board introduces a comprehensive consumer protection framework for the oil and gas sector, aiming to ensure fair practices and timely grievance redressal. Learn about the new rules and their impact.
Govt Enforces Strict IT Rules for Social Media, OTT Accountability
The Indian government enforces IT Rules 2021, holding social media & OTT platforms accountable for unlawful content. Learn about new user obligations, grievance redressal, and penalties.
Kaushambi Police's Daily Virtual 'JanSunwai' Shows Results
Kaushambi police's tech-driven daily virtual 'JanSunwai' connects senior officials for prompt grievance redressal, leading to increased public confidence in local stations and a drop in SP office visits. Read how this initiative is transforming policing.
Interstellar Comet 3I/ATLAS's Final Earth Flyby This Week
The interstellar comet 3I/ATLAS makes its closest approach to Earth this week before leaving our solar system forever. Astronomers race for final observations of this rare visitor from deep space.
Haryana CM Stresses Transparency on Public Grievance Portal
Haryana CM Nayab Singh Saini calls CM Window a symbol of public trust, reveals 14.12 lakh complaints resolved. Officials urged to ensure honest and timely grievance redressal.
UP Police's Next Challenge: Building Trust Beyond Crime Control
Uttar Pradesh has transformed its security landscape in 8 years. Now, the focus shifts to institutional reform, grievance redressal, and citizen-centric policing for lasting trust. Explore the journey.
Kharar Road Damaged Days After Build, Officials Under Scanner
A newly constructed road in Kharar, Mohali, damaged within days, exposing supervisory lapses & alleged fund misuse. DC orders probe, action against officials. Details inside.
Bihar's New Grievance Portal: Resolve Issues in 72 Hrs
Bihar govt launches Chief Secretary Public Grievance Redressal System for faster complaint resolution. Citizens can now register grievances via WhatsApp or email with strict timelines.
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